December 2018
My sims 4 game freezes up, there is no sound at all, and when I open cas it freezes and I have to force quit my computer.
December 2018
Hi @chabaw
Could you post your Computer's DxDiag?
To gather a DxDiag on your computer, please follow the steps here: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
You can attach the txt file to your post directly.
Also, are you using any custom content or mods in your game ?
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
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