Back up and reset your game
Follow this guide to check for a corrupted save file or Gallery download in The Sims 4 or The Sims 3.
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Top Answers
Browse the most popular answers provided by the community and EA for solutions to common issues.
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Unanswered Questions
Share your knowledge and help out your fellow players by answering one of these open questions.
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Find your The Sims 3 and The Sims 4 expansions in Origin
Check this article for details on how to find your Sims expansions and stuff packs in Origin on PC or Mac.
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Forum Name and Description | Topics | Replies |
---|---|---|
Technical Issues – PC78004 Topics•151035 Replies
Technical Issues with The Sims 3 on PC? Get help with updates, expansions, codes, and backing up and updating your game, or help other Simmers make the most of their game.
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78004 | 151035 |
Technical Issues – Mac941 Topics•10978 Replies
Are you playing The Sims 3 on a Mac? Get help and discuss troubleshooting with other Simmers on the forum.
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941 | 10978 |
New name, new look, same great benefits: EA Access and Origin Access are now EA Play.
Get more info on the change here.Reset, update, or link your account information.
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