The Sims FreePlay
Tips before reinstalling The Sims FreePlay
Sometimes reinstalling your game can fix issues or troubleshoot a problem. Don't forget to upload your game to the Cloud before you start.
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Top Answers
Browse the most popular answers provided by the community and EA for solutions to common issues.
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Unanswered Questions
Share your knowledge and help out your fellow players by answering one of these open questions.
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The Sims FreePlay crashing or closing unexpectedly
Sometimes your device causes game errors. Read up on some tips to help your game run smoother on your device.
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Marriage and Babies FAQ
For your marriage-minded Sims in The Sims FreePlay, we've got the FAQs about mobile matrimony!
View more on EA Help
Having trouble with The Sims FreePlay?
Try these tips to maintain optimum game performance.
Get troubleshooting steps
Forget your EA Account ID or password?
Reset, update, or link your account information.
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