October 2021
Hi @neta3012,
Could you check the 'My Games' Library tab and expand The Sims 4 game tile? It should list the packs under the base game and highlight which ones are added to that account.
Are there packs missing from there?
- EA_Lanna
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October 2021
November 2021
I have the same problem except for me, all my Origin purchases (mainly, it's some free games, the Sims 4, and tons of Sims 4 DLC) display in the EA App except for Vintage Glamour (the butler Stuff Pack DLC).
I have my EA Help Report ID saved from the report I sent them and I do understand the Desktop App being in Beta means they're ironing out the kinks, but if this issue was already resolved, I could've long ago made a smooth transition from Origin to the EA App. This is frustrating as a customer because I don't know how it'll take for the problem to be resolved.
November 2021
November 2021
November 2021
I just downloaded the app, and the only game that is on there is Apex. I have Sims 4 and almost all the packs and extensions. I have them all on origin. Is it going to transfer over to ea, or do I have to rebuy it all? How do I get them to show up?
November 2021
I am having this issue also. Very frustrating. I was really looking forward to using this app.
November 2021
I have been trying to load my Sims 4 since yesterday. I have noticed on the EA Beta app it does not show any of my Sims 4 games and it did not automatically update yesterday with the scheduled patch. Why are the platforms not working? Is there going to be update to EA Beta? Why did I spend all my money on these games if I cant play them. This is ridiculous!
November 2021
Good Luck
Crin
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