June 2020
Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.62.69.1220
What expansions, game packs, and stuff packs do you have installed? All except Bowling Night Stuff, Backyard Stuff, Cool Kitchen Stuff and Luxury party stuff
Steps: How can we find the bug ourselves? Try to login to twitter, either via the pop up from gallery or the one from game options
What happens when the bug occurs? it returns "invalid name or password"
What do you expect to see? A successful twitter connection
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure
Other information:
I first started trying to login to twitter maybe six or so months ago, and have since then tried on and off when I remember that it's something I'm interested in doing
August 2020
I'm having this exact issue. Using the same format I'll add my information since my bug report won't submit for whatever reason.
Product: The Sims 4
Platform: Windows PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.65.70.1020
What expansions, game packs, and stuff packs do you have installed? Discover University, Island Living, 4 Seasons, Realm of Magic, Jungle Adventure, Vampires, Cool Kitchen Stuff, Laundry Day
Steps: How can we find the bug ourselves? Try to share something from the gallery to a twitter account and then try to sign in to the twitter account. My account hasn't been linked to twitter yet so I think that's what this step is doing.
What happens when the bug occurs? It says "Invalid Username or Password".
What do you expect to see? It should let me into the account? I don't know, it's still the linking stage, I haven't gotten that far.
Have you installed any customization with the game, e.g. Custom Content or Mods? Never Used
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure
Other information:
September 2020
Same issue here, driving me crazy
September 2020
Has anyone found a fix? I can't get in at all
December 2020
January 2021
Adding mine:
Product: The Sims 4
Platform: PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.69.59.1020
What expansions, game packs, and stuff packs do you have installed? Vampires, Snowy Escape, Dogs and Cats, and Get Together
Steps: How can we find the bug ourselves? Try to login to twitter, either via the pop up from gallery or the one from game options
What happens when the bug occurs? it returns "invalid name or password"
What do you expect to see? A successful twitter connection
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes and no -- Before I installed any, after installing, and after removal.
Did this issue appear after a specific patch or change you made to your system? No
Other information:
I actually *HAD* twitter successfully connected as recently as November 13th 2020. I used it then to share my Unus Annus family for the finally livestream.
Since then, for some reason, it seems to have logged me out? Aaaand now I can't log in. Nor can I find any of my content in the gallery on browser to share that way.
Hence my trying to get twitter connected.
I want to share what I've made. Especially as I participate in Shell Challenges.
January 2022
January 2022
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.82.99.1030
What expansions, game packs, and stuff packs do you have installed? All packs + all kits
Steps: How can we find the bug ourselves? Have a Twitter account and turn on two-factor authentication. It must be a valid smartphone number!
What happens when the bug occurs? Entering your Twitter credentials always produces an "invalid username or password" message, but then you get a text from Twitter giving you a code to put in. Where do you put it?
What do you expect to see? The Sims 4 needs a drastic change to the "Log In To Twitter" screen that allows for 2FA-enabled accounts to enter authentication codes immediately after pressing the "login" button. This should only be a one-time process.
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. Installed: DHD; CL Five kits were installed One Sims Delivery Express (1/10/2022) Two-factor auth was enabled on Twitter on Christmas Day (12/25/2021)
One rule of thumb when doing things on behalf of a social media platform: do a check on somebody if they're doing two-factor authentication, and then provide a form for entering an authentication code!
OK, so Twitter is working, but the game doesn't take into account that you have to verify that it's you logging in (aka. 2-factor authentication). I log in as I usually do, but then I get "Invalid username or password"? Then why's my smartphone blowing up with texts from Twitter?
I had to go to Twitter out of the game to revoke permissions from that and that still didn't work.
It isn't that hard to implement a minor change to the game for reflecting the logging-in status to show that it's doing 2FA from Twitter itself.
February 2022
Hello. I have a minor problem adding a twitter account to my game. I enter the correct password and name and the game alerts me that one or the other is wrong but I have always checked it and everything is correct. I enter my email and password and they won't let me go because something is wrong
February 2022
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
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