September 2020 - last edited September 2020
Product: EA Desktop
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post) 3e1c3e85-30c6-4782-a5ec-e93325b4e799
Which client functionality are you experiencing this bug with? Launch Game
When did this happen? (dd.mm.yy hh:mm) 15.09.20 22:00-23:00 PDT
Summarize your bug The pop-up that says a game is launching doesn't disappear after the game loads, or even after it is closed. I tested with Sims 4, Jedi Fallen Order, and Anthem, through multiple restarts and one game repair.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Launch a game, alt-tab to the EA Desktop App to see the pop-up, quit the game and look for the pop-up again. It should be hard to miss.
What happens when the bug occurs? Nothing important, I can close the pop-up manually, it's just annoying.
What do you expect to see? The pop-up to disappear when the game loads, or at least after it closes.
I restarted several times and tested three games (Sims 4, Jedi Fallen Order, and Anthem), all with the same result:
That pop-up is still present after quitting the game, even if I wait ten minutes after the game has been closed. It doesn't affect functionality, and there's nothing in the Task Manager to indicate any game is still running; it's just mildly annoying.
Solved! Go to Solution.
September 2020
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
September 2020
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
September 2020
I log your bugs in the morning sun
I gather your error reports in the pouring rain
And the moment that you post your bug for me
I want to give you many thanks again
And after beta EA Desktop will run like a summer breeze
Keep us warm with it's love, as it softly runs
But now it's me you need to show
How big is this bug, big is this bug
How big is this bug?
I really mean to learn
'Cause beta is a time of bugs
Sometimes it breaks down, but fine it will all be
Smooth performance belongs to you and me
I guess what I'm trying to say is.. I'll forward this to our team so we can check it out - thanks!
September 2020
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
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