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Introducing custom avatars.

Hi all, one of the big asks we've gotten since the launch of the forum is custom avatars, and today we're happy to announce they're available.  In order to keep content safe for everyone we need t...

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[CURRENT ISSUE] Sims 4 DLC shows as installed, won't load in-game","conversation":{"__ref":"Conversation:conversation:11831673"},"id":"message:11832234","entityType":"FORUM_REPLY","eventPath":"category:the-sims-4-en/category:the-sims-en/category:ea-forums-en/community:tghpe58374board:the-sims-4-technical-issues-pc-en/message:11831673/message:11832234","revisionNum":1,"uid":11832234,"depth":1,"board":{"__ref":"Forum:board:the-sims-4-technical-issues-pc-en"},"author":{"__ref":"User:user:90819"},"metrics":{"__typename":"MessageMetrics","views":62713},"postTime":"2023-09-19T01:41:27.142-07:00","lastPublishTime":"2023-09-19T01:41:27.142-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})":" Other fixes for packs not loading in-game \n jump to:  Checking for purchase/account issues \n jump to:  Clean-uninstalling Sims 4 \n jump to:  I still need help \n\n If the steps in the first post of 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anyone currently seeing this issue, please first make sure the EA App is up-to-date: \n \n Exit out of the EA App if it's running, or end it in the Task Manager. \n Open the Task Manager and ...","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":186,"repliesCount":5,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:8265525":{"__typename":"Conversation","id":"conversation:8265525","topic":{"__typename":"ForumTopicMessage","uid":8265525},"lastPostingActivityTime":"2025-07-11T18:48:12.003-07:00","solved":true},"AcceptedSolutionMessage:message:8265792":{"__typename":"AcceptedSolutionMessage","subject":"Re: Sims 3 won't open: Alder Lake (Intel 12th-gen) CPU","conversation":{"__ref":"Conversation:conversation:8265525"},"id":"message:8265792","entityType":"FORUM_REPLY","eventPath":"category:the-sims-3-game-en/category:the-sims-en/category:ea-forums-en/community:tghpe58374board:the-sims-3-technical-issues-en/message:8265525/message:8265792","revisionNum":1,"uid":8265792,"depth":2,"board":{"__ref":"Forum:board:the-sims-3-technical-issues-en"},"author":{"__ref":"User:user:90819"},"metrics":{"__typename":"MessageMetrics","views":167839},"postTime":"2022-05-31T07:53:53.863-07:00","lastPublishTime":"2022-05-31T07:53:53.863-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})":" \n This post is being marked as the solution for visibility.  This is still considered an open issue by EA. \n \n\n Update Jan 13, 2025:  This problem is fixed for the EA App version of Sims 3.  It is ...","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"218","kudosSumWeight":171,"repliesCount":51,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:11149839":{"__typename":"Conversation","id":"conversation:11149839","topic":{"__typename":"ForumTopicMessage","uid":11149839},"lastPostingActivityTime":"2019-12-30T17:26:32.323-08:00","solved":true},"AcceptedSolutionMessage:message:11149840":{"__typename":"AcceptedSolutionMessage","subject":"Re: Downloading sims 3 without disc","conversation":{"__ref":"Conversation:conversation:11149839"},"id":"message:11149840","entityType":"FORUM_REPLY","eventPath":"category:the-sims-3-game-en/category:the-sims-en/category:ea-forums-en/community:tghpe58374board:the-sims-3-technical-issues-en/message:11149839/message:11149840","revisionNum":1,"uid":11149840,"depth":1,"board":{"__ref":"Forum:board:the-sims-3-technical-issues-en"},"author":{"__ref":"User:user:90819"},"metrics":{"__typename":"MessageMetrics","views":477},"postTime":"2019-12-30T17:26:32.323-08:00","lastPublishTime":"2019-12-30T17:26:32.323-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})":" @OlliefromPluto  Yes, you can register the codes you received in Origin, and then the base game and packs will be available to download from your library just as if you'd bought directly from Origin....","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":163,"repliesCount":0,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:11774658":{"__typename":"Conversation","id":"conversation:11774658","topic":{"__typename":"ForumTopicMessage","uid":11774658},"lastPostingActivityTime":"2020-11-22T15:09:01.359-08:00","solved":true},"AcceptedSolutionMessage:message:11774661":{"__typename":"AcceptedSolutionMessage","subject":"Re: Sims can’t travel anywhere","conversation":{"__ref":"Conversation:conversation:11774658"},"id":"message:11774661","entityType":"FORUM_REPLY","eventPath":"category:the-sims-4-en/category:the-sims-en/category:ea-forums-en/community:tghpe58374board:the-sims-4-technical-issues-pc-en/message:11774658/message:11774661","revisionNum":1,"uid":11774661,"depth":3,"board":{"__ref":"Forum:board:the-sims-4-technical-issues-pc-en"},"author":{"__ref":"User:user:90819"},"metrics":{"__typename":"MessageMetrics","views":10162},"postTime":"2020-11-21T16:13:53.615-08:00","lastPublishTime":"2020-11-21T16:13:53.615-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})":" @shxnnonrose  Please move your entire Sims 4 folder out of Documents\\Electronic Arts and onto your desktop.  When you launch the game, a clean folder will spawn with no content.  Don't add anything t...","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"218","kudosSumWeight":144,"repliesCount":2,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:11776808":{"__typename":"Conversation","id":"conversation:11776808","topic":{"__typename":"ForumTopicMessage","uid":11776808},"lastPostingActivityTime":"2023-07-14T23:53:01.745-07:00","solved":true},"AcceptedSolutionMessage:message:11776812":{"__typename":"AcceptedSolutionMessage","subject":"Re: Building Lot loading screen stuck","conversation":{"__ref":"Conversation:conversation:11776808"},"id":"message:11776812","entityType":"FORUM_REPLY","eventPath":"category:the-sims-4-en/category:the-sims-en/category:ea-forums-en/community:tghpe58374board:the-sims-4-technical-issues-pc-en/message:11776808/message:11776812","revisionNum":1,"uid":11776812,"depth":2,"board":{"__ref":"Forum:board:the-sims-4-technical-issues-pc-en"},"author":{"__ref":"User:user:90819"},"metrics":{"__typename":"MessageMetrics","views":2848},"postTime":"2023-07-14T23:53:01.745-07:00","lastPublishTime":"2023-07-14T23:53:01.745-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})":" @Talamiakoda2002  This thread is somewhat old, so I'll lock it here.  If you still need help, please create a new thread describing your issue.  Include screenshots of any error messages you receive....","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"218","kudosSumWeight":142,"repliesCount":0,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:8280424":{"__typename":"Conversation","id":"conversation:8280424","topic":{"__typename":"ForumTopicMessage","uid":8280424},"lastPostingActivityTime":"2018-12-19T08:44:26.427-08:00","solved":true},"AcceptedSolutionMessage:message:8280425":{"__typename":"AcceptedSolutionMessage","subject":"Re: Origin - Home page, game library, my profile not loading","conversation":{"__ref":"Conversation:conversation:8280424"},"id":"message:8280425","entityType":"FORUM_REPLY","eventPath":"category:the-sims-3-game-en/category:the-sims-en/category:ea-forums-en/community:tghpe58374board:the-sims-3-technical-issues-en/message:8280424/message:8280425","revisionNum":1,"uid":8280425,"depth":1,"board":{"__ref":"Forum:board:the-sims-3-technical-issues-en"},"author":{"__ref":"User:user:90819"},"metrics":{"__typename":"MessageMetrics","views":446},"postTime":"2018-12-19T08:44:26.427-08:00","lastPublishTime":"2018-12-19T08:44:26.427-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})":" @NidhiBaliga  Program files can't be shifted manually from one drive to another; they have to be uninstalled and reinstalled.  For TS3, you'll need to clean the registry before reinstalling, either m...","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"213","kudosSumWeight":134,"repliesCount":0,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:7609235":{"__typename":"Conversation","id":"conversation:7609235","topic":{"__typename":"ForumTopicMessage","uid":7609235},"lastPostingActivityTime":"2024-05-31T00:08:28.590-07:00","solved":true},"Forum:board:ea-app-technical-issues-en":{"__typename":"Forum","id":"board:ea-app-technical-issues-en","displayId":"ea-app-technical-issues-en","nodeType":"board","conversationStyle":"FORUM","title":"EA app Technical Issues & Bugs","shortTitle":"EA app Technical Issues & Bugs","parent":{"__ref":"Category:category:ea-app-en"}},"AcceptedSolutionMessage:message:7609286":{"__typename":"AcceptedSolutionMessage","subject":"Re: EA App Won't Launch Sims 3","conversation":{"__ref":"Conversation:conversation:7609235"},"id":"message:7609286","entityType":"FORUM_REPLY","eventPath":"category:ea-app-en/category:ea-forums-en/community:tghpe58374board:ea-app-technical-issues-en/message:7609235/message:7609286","revisionNum":1,"uid":7609286,"depth":1,"board":{"__ref":"Forum:board:ea-app-technical-issues-en"},"author":{"__ref":"User:user:90819"},"metrics":{"__typename":"MessageMetrics","views":1152},"postTime":"2024-05-31T00:08:28.590-07:00","lastPublishTime":"2024-05-31T00:08:28.590-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})":" For anyone currently able to open the Sims 3 launcher but not the game itself, if you have a 12th-gen or newer Intel processor, please see the accepted solution of this thread: \n\n https://answers.ea....","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":125,"repliesCount":0,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:11784035":{"__typename":"Conversation","id":"conversation:11784035","topic":{"__typename":"ForumTopicMessage","uid":11784035},"lastPostingActivityTime":"2024-07-25T16:22:50.359-07:00","solved":true},"AcceptedSolutionMessage:message:11784036":{"__typename":"AcceptedSolutionMessage","subject":"Re: Will I be able to transfer all my Sims 4 DLCs to Steam from Origin???","conversation":{"__ref":"Conversation:conversation:11784035"},"id":"message:11784036","entityType":"FORUM_REPLY","eventPath":"category:the-sims-4-en/category:the-sims-en/category:ea-forums-en/community:tghpe58374board:the-sims-4-technical-issues-pc-en/message:11784035/message:11784036","revisionNum":1,"uid":11784036,"depth":1,"board":{"__ref":"Forum:board:the-sims-4-technical-issues-pc-en"},"author":{"__ref":"User:user:90819"},"metrics":{"__typename":"MessageMetrics","views":111625},"postTime":"2020-10-14T22:08:27.030-07:00","lastPublishTime":"2020-10-14T22:08:27.030-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})":" @SLYFOX7  Yes, if you buy the game in Steam, your Origin-bought packs will also work.  The way this goes is, when you buy Sims 4 in Steam, you're required to link your Steam account to an Origin acco...","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"213","kudosSumWeight":120,"repliesCount":67,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:11777060":{"__typename":"Conversation","id":"conversation:11777060","topic":{"__typename":"ForumTopicMessage","uid":11777060},"lastPostingActivityTime":"2024-01-09T22:32:33.708-08:00","solved":true},"AcceptedSolutionMessage:message:11777126":{"__typename":"AcceptedSolutionMessage","subject":"Re: Sims 4 not working on Windows 11","conversation":{"__ref":"Conversation:conversation:11777060"},"id":"message:11777126","entityType":"FORUM_REPLY","eventPath":"category:the-sims-4-en/category:the-sims-en/category:ea-forums-en/community:tghpe58374board:the-sims-4-technical-issues-pc-en/message:11777060/message:11777126","revisionNum":1,"uid":11777126,"depth":9,"board":{"__ref":"Forum:board:the-sims-4-technical-issues-pc-en"},"author":{"__ref":"User:user:90819"},"metrics":{"__typename":"MessageMetrics","views":21161},"postTime":"2023-05-08T09:12:37.556-07:00","lastPublishTime":"2023-05-08T09:12:37.556-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})":" @Evelyn2456  Your dxdiag clearly shows that Sims 4 is crashing due to a fault with the Nvidia driver.  That driver is from 2017, so it's no surprise that it doesn't work well with Sims 4.  The Intel ...","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"218","kudosSumWeight":119,"repliesCount":1,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:12398194":{"__typename":"Conversation","id":"conversation:12398194","topic":{"__typename":"ForumTopicMessage","uid":12398194},"lastPostingActivityTime":"2025-07-31T13:38:20.306-07:00","solved":false},"ForumReplyMessage:message:12400862":{"__typename":"ForumReplyMessage","subject":"Re: Game crashes whenever I try to play a different household other than my own","conversation":{"__ref":"Conversation:conversation:12398194"},"id":"message:12400862","entityType":"FORUM_REPLY","eventPath":"category:the-sims-4-en/category:the-sims-en/category:ea-forums-en/community:tghpe58374board:the-sims-4-technical-issues-pc-en/message:12398194/message:12400862","revisionNum":1,"uid":12400862,"depth":1,"board":{"__ref":"Forum:board:the-sims-4-technical-issues-pc-en"},"author":{"__ref":"User:user:90819"},"metrics":{"__typename":"MessageMetrics","views":0},"postTime":"2025-07-31T13:38:20.306-07:00","lastPublishTime":"2025-07-31T13:38:20.306-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})":" thesoulfulsoul​  When you say it didn't work, do you mean that the new save is affected, or the old save is still affected after you've removed your Mods folder?  If the latter, please try a differen...","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"213","kudosSumWeight":0,"repliesCount":0,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:12394722":{"__typename":"Conversation","id":"conversation:12394722","topic":{"__typename":"ForumTopicMessage","uid":12394722},"lastPostingActivityTime":"2025-07-31T10:35:01.269-07:00","solved":false},"ForumReplyMessage:message:12400310":{"__typename":"ForumReplyMessage","subject":"Re: Update does not work","conversation":{"__ref":"Conversation:conversation:12394722"},"id":"message:12400310","entityType":"FORUM_REPLY","eventPath":"category:the-sims-4-en/category:the-sims-en/category:ea-forums-en/community:tghpe58374board:the-sims-4-technical-issues-pc-en/message:12394722/message:12400310","revisionNum":3,"uid":12400310,"depth":1,"board":{"__ref":"Forum:board:the-sims-4-technical-issues-pc-en"},"author":{"__ref":"User:user:90819"},"metrics":{"__typename":"MessageMetrics","views":5},"postTime":"2025-07-31T10:35:01.269-07:00","lastPublishTime":"2025-07-31T13:31:08.611-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})":" Uzumaki_Play​ emiilyiirene​ dianark​  Try repairing the game instead, which should give you the updated version.  The option is under Sims 4 > Manage.  You might need to clear the EA App's cache firs...","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"221","kudosSumWeight":0,"repliesCount":0,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:12400118":{"__typename":"Conversation","id":"conversation:12400118","topic":{"__typename":"ForumTopicMessage","uid":12400118},"lastPostingActivityTime":"2025-07-31T13:28:00.625-07:00","solved":false},"ForumReplyMessage:message:12400830":{"__typename":"ForumReplyMessage","subject":"Re: Pack bugs","conversation":{"__ref":"Conversation:conversation:12400118"},"id":"message:12400830","entityType":"FORUM_REPLY","eventPath":"category:ea-app-en/category:ea-forums-en/community:tghpe58374board:ea-app-technical-issues-en/message:12400118/message:12400830","revisionNum":1,"uid":12400830,"depth":1,"board":{"__ref":"Forum:board:ea-app-technical-issues-en"},"author":{"__ref":"User:user:90819"},"metrics":{"__typename":"MessageMetrics","views":1},"postTime":"2025-07-31T13:28:00.625-07:00","lastPublishTime":"2025-07-31T13:28:00.625-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})":" 0534675​  Do you own any other packs that aren't loading in-game?  Does your computer run Windows or macOS, and if Windows, do you own any content through Steam? ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"173","kudosSumWeight":0,"repliesCount":0,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:12400625":{"__typename":"Conversation","id":"conversation:12400625","topic":{"__typename":"ForumTopicMessage","uid":12400625},"lastPostingActivityTime":"2025-07-31T12:44:52.048-07:00","solved":false},"ForumReplyMessage:message:12400683":{"__typename":"ForumReplyMessage","subject":"Re: What laptop to buy","conversation":{"__ref":"Conversation:conversation:12400625"},"id":"message:12400683","entityType":"FORUM_REPLY","eventPath":"category:the-sims-4-en/category:the-sims-en/category:ea-forums-en/community:tghpe58374board:the-sims-4-technical-issues-pc-en/message:12400625/message:12400683","revisionNum":1,"uid":12400683,"depth":1,"board":{"__ref":"Forum:board:the-sims-4-technical-issues-pc-en"},"author":{"__ref":"User:user:90819"},"metrics":{"__typename":"MessageMetrics","views":9},"postTime":"2025-07-31T12:40:56.850-07:00","lastPublishTime":"2025-07-31T12:40:56.850-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})":" zebrastacker2004​  Feel free to link the laptop you found for £329, as a comparison. \n As for what I would suggest, these two are the best I'm seeing for under £330; they're £270 and £300, respective...","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":0,"repliesCount":0,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:11809293":{"__typename":"Conversation","id":"conversation:11809293","topic":{"__typename":"ForumTopicMessage","uid":11809293},"lastPostingActivityTime":"2025-07-31T12:24:06.321-07:00","solved":false},"ForumReplyMessage:message:12400629":{"__typename":"ForumReplyMessage","subject":"Re: Can someone help me decode a last crash file???","conversation":{"__ref":"Conversation:conversation:11809293"},"id":"message:12400629","entityType":"FORUM_REPLY","eventPath":"category:the-sims-4-en/category:the-sims-en/category:ea-forums-en/community:tghpe58374board:the-sims-4-technical-issues-pc-en/message:11809293/message:12400629","revisionNum":1,"uid":12400629,"depth":1,"board":{"__ref":"Forum:board:the-sims-4-technical-issues-pc-en"},"author":{"__ref":"User:user:90819"},"metrics":{"__typename":"MessageMetrics","views":5},"postTime":"2025-07-31T12:24:06.321-07:00","lastPublishTime":"2025-07-31T12:24:06.321-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})":" lozob19​  The lastcrash didn't attach.  You can try again if you want, but please delete the first line of the file, or else the site won't accept it.  You can also upload it elsewhere and post a lin...","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"218","kudosSumWeight":0,"repliesCount":0,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:12389066":{"__typename":"Conversation","id":"conversation:12389066","topic":{"__typename":"ForumTopicMessage","uid":12389066},"lastPostingActivityTime":"2025-07-31T13:17:56.856-07:00","solved":false},"ForumReplyMessage:message:12400615":{"__typename":"ForumReplyMessage","subject":"Re: consistent crashing","conversation":{"__ref":"Conversation:conversation:12389066"},"id":"message:12400615","entityType":"FORUM_REPLY","eventPath":"category:the-sims-4-en/category:the-sims-en/category:ea-forums-en/community:tghpe58374board:the-sims-4-technical-issues-pc-en/message:12389066/message:12400615","revisionNum":1,"uid":12400615,"depth":1,"board":{"__ref":"Forum:board:the-sims-4-technical-issues-pc-en"},"author":{"__ref":"User:user:90819"},"metrics":{"__typename":"MessageMetrics","views":6},"postTime":"2025-07-31T12:20:55.490-07:00","lastPublishTime":"2025-07-31T12:20:55.490-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})":" jassibhappi​  I'd need a lastcrash with your Mods folder removed anyway.  If you still need help, please remove the folder and test again, and then try to attach the new lastcrash.  You'd need to del...","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"218","kudosSumWeight":0,"repliesCount":0,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ForumReplyMessage:message:12400612":{"__typename":"ForumReplyMessage","subject":"Re: consistent crashing","conversation":{"__ref":"Conversation:conversation:12389066"},"id":"message:12400612","entityType":"FORUM_REPLY","eventPath":"category:the-sims-4-en/category:the-sims-en/category:ea-forums-en/community:tghpe58374board:the-sims-4-technical-issues-pc-en/message:12389066/message:12400612","revisionNum":1,"uid":12400612,"depth":1,"board":{"__ref":"Forum:board:the-sims-4-technical-issues-pc-en"},"author":{"__ref":"User:user:90819"},"metrics":{"__typename":"MessageMetrics","views":6},"postTime":"2025-07-31T12:19:43.771-07:00","lastPublishTime":"2025-07-31T12:19:43.771-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})":" 413jmee​  Sorry for the late reply.  Let me know if you get any other crashes.  The Sims 4 errors in your dxdiag look like an issue related to high-end Intel CPUs that the motherboard can overclock b...","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"218","kudosSumWeight":0,"repliesCount":1,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:12397640":{"__typename":"Conversation","id":"conversation:12397640","topic":{"__typename":"ForumTopicMessage","uid":12397640},"lastPostingActivityTime":"2025-07-31T12:04:55.890-07:00","solved":false},"Forum:board:the-sims-4-gameplay-en":{"__typename":"Forum","id":"board:the-sims-4-gameplay-en","displayId":"the-sims-4-gameplay-en","nodeType":"board","conversationStyle":"FORUM","title":"The Sims 4 Gameplay Questions & Issues","shortTitle":"The Sims 4 Gameplay Questions & Issues","parent":{"__ref":"Category:category:the-sims-4-en"}},"ForumReplyMessage:message:12400575":{"__typename":"ForumReplyMessage","subject":"Re: Bug","conversation":{"__ref":"Conversation:conversation:12397640"},"id":"message:12400575","entityType":"FORUM_REPLY","eventPath":"category:the-sims-4-en/category:the-sims-en/category:ea-forums-en/community:tghpe58374board:the-sims-4-gameplay-en/message:12397640/message:12400575","revisionNum":1,"uid":12400575,"depth":1,"board":{"__ref":"Forum:board:the-sims-4-gameplay-en"},"author":{"__ref":"User:user:90819"},"metrics":{"__typename":"MessageMetrics","views":5},"postTime":"2025-07-31T12:04:55.890-07:00","lastPublishTime":"2025-07-31T12:04:55.890-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})":" alert_spiel7​  Please remove your Mods folder and try again.  You can use \"save as\" rather than \"save\" so you don't overwrite your progress, but it's important to find out whether this helps. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:11838402":{"__typename":"Conversation","id":"conversation:11838402","topic":{"__typename":"ForumTopicMessage","uid":11838402},"lastPostingActivityTime":"2025-07-31T12:00:08.633-07:00","solved":false},"ForumReplyMessage:message:12400564":{"__typename":"ForumReplyMessage","subject":"Re: [CURRENT ISSUE] Sims 4 saves/user content disappearing (PC)","conversation":{"__ref":"Conversation:conversation:11838402"},"id":"message:12400564","entityType":"FORUM_REPLY","eventPath":"category:the-sims-4-en/category:the-sims-en/category:ea-forums-en/community:tghpe58374board:the-sims-4-technical-issues-pc-en/message:11838402/message:12400564","revisionNum":1,"uid":12400564,"depth":1,"board":{"__ref":"Forum:board:the-sims-4-technical-issues-pc-en"},"author":{"__ref":"User:user:90819"},"metrics":{"__typename":"MessageMetrics","views":1},"postTime":"2025-07-31T12:00:08.633-07:00","lastPublishTime":"2025-07-31T12:00:08.633-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})":" GamerGutierrez06​  I've merged your post with the master thread for disappearing saves and other user content.  Please see the first post for help. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"159","kudosSumWeight":0,"repliesCount":0,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:12399945":{"__typename":"Conversation","id":"conversation:12399945","topic":{"__typename":"ForumTopicMessage","uid":12399945},"lastPostingActivityTime":"2025-07-31T11:55:50.088-07:00","solved":false},"ForumReplyMessage:message:12400552":{"__typename":"ForumReplyMessage","subject":"Re: Loading is extremely slow, game is lagging to the point it is unplayable","conversation":{"__ref":"Conversation:conversation:12399945"},"id":"message:12400552","entityType":"FORUM_REPLY","eventPath":"category:the-sims-4-en/category:the-sims-en/category:ea-forums-en/community:tghpe58374board:the-sims-4-technical-issues-pc-en/message:12399945/message:12400552","revisionNum":1,"uid":12400552,"depth":1,"board":{"__ref":"Forum:board:the-sims-4-technical-issues-pc-en"},"author":{"__ref":"User:user:90819"},"metrics":{"__typename":"MessageMetrics","views":3},"postTime":"2025-07-31T11:55:50.088-07:00","lastPublishTime":"2025-07-31T11:55:50.088-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})":" maria_connor​  To be clear, the game ran fine once offline, but the next time you tried to play offline, it lagged again?  Did you restart your computer between tests?  If not, please do so now.  And...","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"223","kudosSumWeight":0,"repliesCount":0,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ForumReplyMessage:message:12400534":{"__typename":"ForumReplyMessage","subject":"Re: Game crashes whenever I try to play a different household other than my own","conversation":{"__ref":"Conversation:conversation:12398194"},"id":"message:12400534","entityType":"FORUM_REPLY","eventPath":"category:the-sims-4-en/category:the-sims-en/category:ea-forums-en/community:tghpe58374board:the-sims-4-technical-issues-pc-en/message:12398194/message:12400534","revisionNum":1,"uid":12400534,"depth":1,"board":{"__ref":"Forum:board:the-sims-4-technical-issues-pc-en"},"author":{"__ref":"User:user:90819"},"metrics":{"__typename":"MessageMetrics","views":11},"postTime":"2025-07-31T11:50:05.563-07:00","lastPublishTime":"2025-07-31T11:50:05.563-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})":" thesoulfulsoul​  Please test without your Mods folder. \n If you still can't play as the other sim, try a different sim, one you've never played before and that is a default resident, as in, one alrea...","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":0,"repliesCount":2,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:12375034":{"__typename":"Conversation","id":"conversation:12375034","topic":{"__typename":"ForumTopicMessage","uid":12375034},"lastPostingActivityTime":"2025-07-31T11:47:56.205-07:00","solved":false},"ForumReplyMessage:message:12400530":{"__typename":"ForumReplyMessage","subject":"Re: My graphic card is not detected by the game","conversation":{"__ref":"Conversation:conversation:12375034"},"id":"message:12400530","entityType":"FORUM_REPLY","eventPath":"category:the-sims-4-en/category:the-sims-en/category:ea-forums-en/community:tghpe58374board:the-sims-4-technical-issues-pc-en/message:12375034/message:12400530","revisionNum":1,"uid":12400530,"depth":1,"board":{"__ref":"Forum:board:the-sims-4-technical-issues-pc-en"},"author":{"__ref":"User:user:90819"},"metrics":{"__typename":"MessageMetrics","views":2},"postTime":"2025-07-31T11:47:56.205-07:00","lastPublishTime":"2025-07-31T11:47:56.205-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})":" maliaast​  Please set your laptop's screen to run at its native 2560x1440, as opposed to the 1920x1080 you're using now.  If the icons are too small, you can increase the DPI, but please don't do tha...","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"213","kudosSumWeight":0,"repliesCount":0,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:11844495":{"__typename":"Conversation","id":"conversation:11844495","topic":{"__typename":"ForumTopicMessage","uid":11844495},"lastPostingActivityTime":"2025-07-31T11:40:09.507-07:00","solved":true},"ForumReplyMessage:message:12400514":{"__typename":"ForumReplyMessage","subject":"Re: There's a problem with your game's setup. Please reinstall your game. 1.109","conversation":{"__ref":"Conversation:conversation:11844495"},"id":"message:12400514","entityType":"FORUM_REPLY","eventPath":"category:the-sims-4-en/category:the-sims-en/category:ea-forums-en/community:tghpe58374board:the-sims-4-technical-issues-pc-en/message:11844495/message:12400514","revisionNum":1,"uid":12400514,"depth":1,"board":{"__ref":"Forum:board:the-sims-4-technical-issues-pc-en"},"author":{"__ref":"User:user:90819"},"metrics":{"__typename":"MessageMetrics","views":2},"postTime":"2025-07-31T11:40:09.507-07:00","lastPublishTime":"2025-07-31T11:40:09.507-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})":" sadiecassel07​  I've merged your post with the master thread for this issue on Windows 7.  Please try forcing DirectX 9 mode.  Open the EA App, click Sims 4 > Manage > View properties, and add -dx9 t...","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"229","kudosSumWeight":0,"repliesCount":0,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:12399448":{"__typename":"Conversation","id":"conversation:12399448","topic":{"__typename":"ForumTopicMessage","uid":12399448},"lastPostingActivityTime":"2025-07-31T11:30:13.753-07:00","solved":false},"ForumReplyMessage:message:12400485":{"__typename":"ForumReplyMessage","subject":"Re: (PC) Constant Crashes","conversation":{"__ref":"Conversation:conversation:12399448"},"id":"message:12400485","entityType":"FORUM_REPLY","eventPath":"category:the-sims-4-en/category:the-sims-en/category:ea-forums-en/community:tghpe58374board:the-sims-4-technical-issues-pc-en/message:12399448/message:12400485","revisionNum":1,"uid":12400485,"depth":1,"board":{"__ref":"Forum:board:the-sims-4-technical-issues-pc-en"},"author":{"__ref":"User:user:90819"},"metrics":{"__typename":"MessageMetrics","views":3},"postTime":"2025-07-31T11:30:13.753-07:00","lastPublishTime":"2025-07-31T11:30:13.753-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})":" DarthEmpress​  Thanks for the dxdiag, but it unfortunately doesn't make clear the source of the crashing.  The two Sims 4 errors it lists basically say the game crashed because it crashed.  It's poss...","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"218","kudosSumWeight":0,"repliesCount":0,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:12398803":{"__typename":"Conversation","id":"conversation:12398803","topic":{"__typename":"ForumTopicMessage","uid":12398803},"lastPostingActivityTime":"2025-07-31T11:21:52.947-07:00","solved":false},"ForumReplyMessage:message:12400466":{"__typename":"ForumReplyMessage","subject":"Re: Game won't download","conversation":{"__ref":"Conversation:conversation:12398803"},"id":"message:12400466","entityType":"FORUM_REPLY","eventPath":"category:the-sims-4-en/category:the-sims-en/category:ea-forums-en/community:tghpe58374board:the-sims-4-technical-issues-pc-en/message:12398803/message:12400466","revisionNum":1,"uid":12400466,"depth":1,"board":{"__ref":"Forum:board:the-sims-4-technical-issues-pc-en"},"author":{"__ref":"User:user:90819"},"metrics":{"__typename":"MessageMetrics","views":1},"postTime":"2025-07-31T11:21:52.947-07:00","lastPublishTime":"2025-07-31T11:21:52.947-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})":" kaidocult​  If you're downloading the game and any DLC, try downloading the base game only.  You can install the DLC separately. \n If that doesn't help, try changing the location where you're install...","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"213","kudosSumWeight":0,"repliesCount":0,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:12398684":{"__typename":"Conversation","id":"conversation:12398684","topic":{"__typename":"ForumTopicMessage","uid":12398684},"lastPostingActivityTime":"2025-07-31T11:18:58.799-07:00","solved":false},"ForumReplyMessage:message:12400458":{"__typename":"ForumReplyMessage","subject":"Re: My game is completely wiped but all of my files are still here, please help!!","conversation":{"__ref":"Conversation:conversation:12398684"},"id":"message:12400458","entityType":"FORUM_REPLY","eventPath":"category:the-sims-4-en/category:the-sims-en/category:ea-forums-en/community:tghpe58374board:the-sims-4-technical-issues-pc-en/message:12398684/message:12400458","revisionNum":1,"uid":12400458,"depth":1,"board":{"__ref":"Forum:board:the-sims-4-technical-issues-pc-en"},"author":{"__ref":"User:user:90819"},"metrics":{"__typename":"MessageMetrics","views":1},"postTime":"2025-07-31T11:18:58.799-07:00","lastPublishTime":"2025-07-31T11:18:58.799-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})":" PuddleOfBats​  It sounds like the game is now reading a different folder than the one that contains your saves and other user data.  Here's how to find that location: \n https://sims4.crinrict.com/eng...","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"213","kudosSumWeight":0,"repliesCount":0,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:11807349":{"__typename":"Conversation","id":"conversation:11807349","topic":{"__typename":"ForumTopicMessage","uid":11807349},"lastPostingActivityTime":"2025-07-31T11:16:36.555-07:00","solved":true},"ForumReplyMessage:message:12400453":{"__typename":"ForumReplyMessage","subject":"Re: How do I change the game from 64 bit to 32 bit?","conversation":{"__ref":"Conversation:conversation:11807349"},"id":"message:12400453","entityType":"FORUM_REPLY","eventPath":"category:the-sims-4-en/category:the-sims-en/category:ea-forums-en/community:tghpe58374board:the-sims-4-technical-issues-pc-en/message:11807349/message:12400453","revisionNum":1,"uid":12400453,"depth":1,"board":{"__ref":"Forum:board:the-sims-4-technical-issues-pc-en"},"author":{"__ref":"User:user:90819"},"metrics":{"__typename":"MessageMetrics","views":1},"postTime":"2025-07-31T11:16:36.555-07:00","lastPublishTime":"2025-07-31T11:16:36.555-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})":" Emidan588​  As mentioned earlier in this thread, there's no way to switch to 32-bit mode because it's no longer available.  The issue you're seeing is likely because your computer only has 4 GB RAM i...","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"213","kudosSumWeight":0,"repliesCount":0,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:12398278":{"__typename":"Conversation","id":"conversation:12398278","topic":{"__typename":"ForumTopicMessage","uid":12398278},"lastPostingActivityTime":"2025-07-31T11:11:46.028-07:00","solved":false},"ForumReplyMessage:message:12400436":{"__typename":"ForumReplyMessage","subject":"Re: Cabinets and Counters Causing Crashes","conversation":{"__ref":"Conversation:conversation:12398278"},"id":"message:12400436","entityType":"FORUM_REPLY","eventPath":"category:the-sims-4-en/category:the-sims-en/category:ea-forums-en/community:tghpe58374board:the-sims-4-technical-issues-pc-en/message:12398278/message:12400436","revisionNum":1,"uid":12400436,"depth":1,"board":{"__ref":"Forum:board:the-sims-4-technical-issues-pc-en"},"author":{"__ref":"User:user:90819"},"metrics":{"__typename":"MessageMetrics","views":1},"postTime":"2025-07-31T11:11:46.028-07:00","lastPublishTime":"2025-07-31T11:11:46.028-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})":" FatherTea​  Please switch to DirectX 11 mode, if you're not using it already.  You can see the mode (DX9 or DX11) in the lower-left corner of the Main Menu, after the version number.  Here's how to s...","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"218","kudosSumWeight":0,"repliesCount":0,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:12397615":{"__typename":"Conversation","id":"conversation:12397615","topic":{"__typename":"ForumTopicMessage","uid":12397615},"lastPostingActivityTime":"2025-07-31T11:06:50.425-07:00","solved":false},"ForumReplyMessage:message:12400421":{"__typename":"ForumReplyMessage","subject":"Re: My game wont start nor update","conversation":{"__ref":"Conversation:conversation:12397615"},"id":"message:12400421","entityType":"FORUM_REPLY","eventPath":"category:the-sims-4-en/category:the-sims-en/category:ea-forums-en/community:tghpe58374board:the-sims-4-technical-issues-pc-en/message:12397615/message:12400421","revisionNum":1,"uid":12400421,"depth":1,"board":{"__ref":"Forum:board:the-sims-4-technical-issues-pc-en"},"author":{"__ref":"User:user:90819"},"metrics":{"__typename":"MessageMetrics","views":2},"postTime":"2025-07-31T11:06:50.425-07:00","lastPublishTime":"2025-07-31T11:06:50.425-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})":" libahunt​  Please try repairing in Steam.  The option is called \"Verify integrity of the game files\" and is under Sims 4 > Properties > Installed Files. \n If that doesn't help, please post a screensh...","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"219","kudosSumWeight":0,"repliesCount":0,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:11819181":{"__typename":"Conversation","id":"conversation:11819181","topic":{"__typename":"ForumTopicMessage","uid":11819181},"lastPostingActivityTime":"2025-07-31T11:04:02.330-07:00","solved":false},"ForumReplyMessage:message:12400413":{"__typename":"ForumReplyMessage","subject":"Re: [CURRENT ISSUE] Sims 4 Unable to Start, Game Data Missing or Damaged","conversation":{"__ref":"Conversation:conversation:11819181"},"id":"message:12400413","entityType":"FORUM_REPLY","eventPath":"category:the-sims-4-en/category:the-sims-en/category:ea-forums-en/community:tghpe58374board:the-sims-4-technical-issues-pc-en/message:11819181/message:12400413","revisionNum":1,"uid":12400413,"depth":1,"board":{"__ref":"Forum:board:the-sims-4-technical-issues-pc-en"},"author":{"__ref":"User:user:90819"},"metrics":{"__typename":"MessageMetrics","views":1},"postTime":"2025-07-31T11:04:02.330-07:00","lastPublishTime":"2025-07-31T11:04:02.330-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})":" gracefulwitch​  I've merged your posts with the master thread for the \"game data missing or damaged\" error.  Please see the first post for help. 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