island paradise

[fluffy38464]

i purchased island paradise from the store i installed it but it doesnt show up on the launcher or the game i tried everything i know and nothing works i would like to play my game please help if u can thanx

[crinrict]

What's your operating system ?

[fluffy38464]

windows seven ultimate sorry i meant to put it yesterday

[crinrict]

Does it say installed on Origin ? Does it give you the option to play on Island Paradise on Origin ?

[fluffy38464]

yes but when i try it asks for the seasons dvd and when the game loads island paradise is nowhere to be found  i tried uninstalling it and reinstalling still the same thing i also tried uninstalling seasons and that didnt work either it still did the same thing

[fluffy38464]

i dont have any mods or custom content installed either all i have is the base game late night supernatural pets and seasons installed island paradise was the last one i installed everything else works fine

[crinrict]

What's your base game version ? Should show in the launcher in the lower left corner.

Also do you have a folder for Island Paradise in programs(x86)\OriginGames somewhere ? If so, does it have any content ?

[fluffy38464]

island paradise folder is there and everything is there but the version on the launcher is 0.0.0.000000 and island paradise doesnt show as installed at the bottom of the launcher and all the rest of them do

[crinrict]

Try reapplying the super patch then

Try downloading the patch manually here:

http://answers.ea.com/t5/The-Sims-3/FAQ-Patch-1-67/td-p/67858/