The Sims 3 launcher won't run the game.

by shirelblink
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The Sims 3 launcher won't run the game.

★★★ Newbie

When I run the game through Origin, the launcher pops up, and when I click the play button, the following message appears:

 

"There is a problem connecting to the server. Please ensure your internet connection is active. If the problem persists try again later."

 

And as you can see, I have a perfectly functional internet connection, and I just can't find anyone with the same problem or a solution to this issue.

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Re: The Sims 3 launcher won't run the game.

Hero

Make sure nothing is blocking the connection (firewall, anti virus, another program)

Here's a list of programs that are known to cause a conflict: https://help.ea.com/article/programs-that-may-cause-conflicts-with-origin

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



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Re: The Sims 3 launcher won't run the game.

Hero

Make sure nothing is blocking the connection (firewall, anti virus, another program)

Here's a list of programs that are known to cause a conflict: https://help.ea.com/article/programs-that-may-cause-conflicts-with-origin

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 2 of 2 (137 Views)