July 2018
Hello! I'm new to this website--but a long time Sims fan--and I was looking for help with a problem I've been having with the Sims 4.
Whenever I try to load into a household that is in Willow Creek or try to send a sim to a lot in Willow Creek, the game shows the loading screen, loads for a while, then goes back to the world selection screen. I then attempt to load that same household and the same thing just keeps happening. I've tried completely uninstalling the game and then reinstalling, I've tried removing all mods and CC, and I've tried talking to EA support with little to no success. Is there anything else I can try to fix this problem? It really bugs me that I can't visit that world.
Thank you for any help!
Solved! Go to Solution.
July 2018
Hi @heyimjelly
Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199
You won't loose anything. Just make sure to not delete any files and make a backup.
After renaming, repair your game by right clicking on the game in Origin.
Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.
The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
July 2018
Hi @heyimjelly
Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199
You won't loose anything. Just make sure to not delete any files and make a backup.
After renaming, repair your game by right clicking on the game in Origin.
Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.
The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads