forgot email password everything...

[o3ocupcake]

We purchased the product and my daughter didn't play for quite awhile and cannot remember the email she used to set up the account so can't get on anymore.  I have just created a new profile in order to be able to ask this question because we couldn't log in to help without the email which we can't remember.

Can we please get help?  The product code has already been registered to another email...the one my daughter used....so we need to fix this.

Please advise.

[crinrict]

Please contact a game advisor for this

Game advisors can be found through live chat or call-back

1. https://help.ea.com/en/contact-us/ 
2. Click on the orange NEXT button
3. Select a platform
4. Click on the orange NEXT button
5. Select a topic and describe your problem in a few words
6. Click on the orange NEXT button
7. Click Chat Now to chat with a Game Advisor or leave your phone number for a call-back
   

In Details here: How to contact a Game Advisor using the new EA Help page