my sims 4 game keeps crashing

by angelllliica
Reply

Original Post

my sims 4 game keeps crashing

★ Apprentice

When trying to open my sims 4 game on my mac through origin it said initialization error at startup so i redownloaded origin and repaired the game and then it would still crash but it says it crashed unexpectedly. I have just installed university expansion pack but this was happening before i installed that. I think i saw somewhere that this happens due to my language being different as my origin was in Spanish but my actual game has aways been in english. i changed my origin back to english now but still happening. Please help.

Message 1 of 4 (267 Views)

Re: my sims 4 game keeps crashing

★ Guide

This is a Mac specific problem. At the top of the forum they even have a notice in yellow saying:
Can’t connect to the The Sims 4 on Mac? Show less
We’re working on it. We’ll get you back in the game as soon as we can.

Message 2 of 4 (236 Views)

Re: my sims 4 game keeps crashing

Hero
@angelllliica Moving this to the mac forum for troubleshooting

Could you please provide your specs as described here: https://answers.ea.com/t5/Technical-Issues-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting...

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 3 of 4 (226 Views)

Re: my sims 4 game keeps crashing

@angelllliica

Is this the error message you are receiving? https://answers.ea.com/t5/Technical-Issues-Mac/135dec40-90f690cf-00000075-495f32a0-Updated-patch-now...

The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
AHQSigImage.png
Please do not PM me unless I ask you to, I won't reply
- I am not affiliated with EA in anyway -
Message 4 of 4 (200 Views)