February
Hi,
I also have a issue with a steam 30 day subscription purchase, my account is still preferred status but my accounts are linked from what I've seen on the email receipt.
Thanks in advance!
Solved! Go to Solution.
February
timings are provided in the link
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SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
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SWTOR FAN Community Website Click Here
February
swtor account displayname ? need this to check the account for issues
you will need to email screenshots as per https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/...
____________________________________________________________
SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder
More information about: Becoming a Champion
SWTOR FAN Community Website Click Here
February
Shadowswifty
February
will check the account with swtor support and they have your email with the screenshots , response will be in about 11 hrs when support are online for the day
be sure to email with the same email address used on that swtor account
____________________________________________________________
SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder
More information about: Becoming a Champion
SWTOR FAN Community Website Click Here
February
I've sent the email also so waiting for a reply now, many thanks!
February
You will need to call swtor support when the lines are open to fix the account issue
Seems the screenshots sent in were cropped so screenshots as seen in the sticky need to be sent in as well, but thye cant add the gametime until the account issue is resolved
____________________________________________________________
SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder
More information about: Becoming a Champion
SWTOR FAN Community Website Click Here
February
Any info on what times do the UK or US lines open?
February
timings are provided in the link
____________________________________________________________
SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder
More information about: Becoming a Champion
SWTOR FAN Community Website Click Here
February
Managed to solve the issue and a small tip for others who have this issue, seems like SWTOR registered email was on another EA account which was "dormant" and needed manual activation with a password reset since it was not accessed for a long time. Sent everything via email and had a phone call too to solve it and now the subscription is active.
PS: After the account issue was solved, all similar errors with purchases via Steam "should be" gone and be active as soon as they're purchased from Steam alongside the Visa cards payments on the SWTOR accounts too.
Many thanks again @proxos666 for the assistance!