[FIXED] Reward Trait still available after purchase

by L0NEBIRD
Reply

Original Post

Accepted Solution

[FIXED] Reward Trait still available after purchase

[ Edited ]
★★★★★ Novice

Product: The Sims 4
Platform: PC

Which language are you playing the game in? English
How often does the bug occur? Everytime since October 31, 2023 update
What is your current game version number? 1.102.190.1030
What expansions, game packs, and stuff packs do you have installed? All of them
Steps: How can we find the bug ourselves? With a sim that has bought traits from rewards store check the rewards store again and see the  bought trait is still available to buy.
What happens when the bug occurs?  Bought traits appear still buyable from rewards store..
What do you expect to see? To rewards store to function as it was before.
Have you installed any customization with the game, e.g. Custom Content or Mods? No
Did this issue appear after a specific patch or change you made to your system? October 31, 2023 update

 

My sims have already redeem the trait in the Rewards store but somehow the trait I bought is not locking after the purchased, I think this happen after Discovery Quest update

 

Edit By Crinrict: Adjusted Title to better reflect the issue

Message 1 of 139 (16,690 Views)

Accepted Solution

Re: Rewards store trait error

Hero

Reward traits obtained through the Rewards Store will no longer be allowed to be purchased multiple times.

Fixed in Patch 1.105.297/1.87

Please create a new thread if you're still experiencing this issue,

 

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


View in thread

Message 139 of 139 (2,205 Views)

All Replies

Re: Rewards store trait error

Hero
@L0NEBIRD Any mods/cc in your game ? If so, did you test without them ?

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 2 of 139 (16,665 Views)

Re: Rewards store trait error

[ Edited ]
★★★★ Novice

I've also have this problem. I have no cc or mods and I've also tried repairing the game but it didn't worked.

 

ps: I have all of the packs, stuff packs, kits etc.

 

EDIT:

Product: The Sims 4
Platform: PC

Which language are you playing the game in? English
How often does the bug occur? Everytime since October 31, 2023 update
What is your current game version number? 1.102.190.1030
What expansions, game packs, and stuff packs do you have installed? All of them
Steps: How can we find the bug ourselves? With a sim that has bought traits from rewards store check the rewards store again and see the  bought trait is still available to buy.
What happens when the bug occurs?  Bought traits appear still buyable from rewards store..
What do you expect to see? To rewards store to function as it was before.
Have you installed any customization with the game, e.g. Custom Content or Mods? No
Did this issue appear after a specific patch or change you made to your system? October 31, 2023 update

Message 3 of 139 (16,589 Views)

Re: Rewards store trait error

[ Edited ]
Hero

@pinaryildizhan48 @L0NEBIRD 

 

 

Could either of you please edit your post and add the following info to your post.

 

Product: The Sims 4
Platform:
Which language are you playing the game in? 
How often does the bug occur? 
What is your current game version number? 
What expansions, game packs, and stuff packs do you have installed? 
Steps: How can we find the bug ourselves? 
What happens when the bug occurs? 
What do you expect to see? 
Have you installed any customization with the game, e.g. Custom Content or Mods?
Did this issue appear after a specific patch or change you made to your system? 

 

The bug template is sometimes not being displayed due to high traffic.

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 4 of 139 (16,568 Views)

Problem with Reward Store since Oct. 31 patch

★★★★★ Apprentice

I'm experiencing an issue with the Rewards Store since the October 31, 2023 patch. Rewards that my Sims have already "purchased" are not showing up as unavailable, as they were before. They still show in the Simology panel as having been purchased, but when I go to get new rewards, the ones already purchased are not greyed out, which means I have to flip back and forth between the Rewards Store and Simology to decide what to get. I have attached two pictures to demonstrate the issue.

Message 5 of 139 (16,527 Views)

Re: Reward Trait still available after purchase

★ Guide

I just noticed the issue as well after the discovery quest update.

 

I've also checked older save files before the update, and they also exhibit the same issue so it's affecting the base game itself.

Message 6 of 139 (16,548 Views)

Re: Problem with Reward Store since Oct. 31 patch

[ Edited ]
Hero

@phyllisp160 I merged your post with the bug report.

If any of you could answer the questions above, that would be great.

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 7 of 139 (16,495 Views)

Re: Rewards store trait error

★★★★ Novice

Edited my first post. 

Message 8 of 139 (16,470 Views)
0

Re: Rewards store trait error

Hero
@pinaryildizhan48 Thank you

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 9 of 139 (16,454 Views)
0

Re: Reward Trait still available after purchase

★★★★★ Expert

I have this too. PC user. No Mods. Happened after patch 1.102.190.

Message 10 of 139 (16,233 Views)