Re: DXGI_Error info gathering

by wh173
Reply

Original Post

Re: DXGI_Error info gathering

★★ Novice

> 1: The resolution you play at. 

 

1920px x 1080px


2: Your in-game anti-aliasing settings, you can check this in the advanced graphics options. 

 

TSAA


3: If you use any external anti-aliasing or enhancement software, and if so, any details that you can provide. 

None - Fresh Windows install, only Origin and Apex Legends installed

 

4: Your dxdiag

 

Attached

 

Also here's the error I'm getting in Event viewer - System Events:

 

Log Name: System
Source: Application Popup
Date: 22/02/2019 09:51:32
Event ID: 26
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: w7z270new-PC
Description:
Application popup: r5apex.exe - Application Error : The instruction at 0x00000000 referenced memory at 0x00000000. The memory could not be written.

Click on OK to terminate the program
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Popup" />
<EventID Qualifiers="16384">26</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2019-02-22T09:51:32.000000000Z" />
<EventRecordID>1127</EventRecordID>
<Channel>System</Channel>
<Computer>w7z270new-PC</Computer>
<Security />
</System>
<EventData>
<Data>r5apex.exe - Application Error</Data>
<Data>The instruction at 0x00000000 referenced memory at 0x00000000. The memory could not be written.

Click on OK to terminate the program</Data>
</EventData>
</Event>

 

 

Message 21 of 166 (5,373 Views)

Re: DXGI_Error info gathering

★★ Novice

1920x1080

TSAA

16X

 

all other settings are maxed to top

 

Message 22 of 166 (5,334 Views)

Re: DXGI_Error info gathering

★★★ Newbie

1. 1920x1080 (windowed) but in options i have fullscreen)
2. Off now. (I was testing all and no effects at all)

PC:
:RedArrow: Graphics Card : NVIDIA MSI GeForce GTX 1060 ARMOR OC V1 6GB GDDR5
:GreenArrow: Memory : RAM DDR4 G.SKILL 8GB 3000MHz RipjawsV CL15 
:RedArrow: Motherboard : MSI Z370 TOMAHAWK
:GreenArrow: Power Supply : Antec 500:powersupply: VP500PC
:RedArrow: Processor : Intel Core i5 Intel i5-8600K 3.60GHz 9MB + Cryorig H7A (coffe lake 1151)
:GreenArrow: Storage : SSD WD240GB WDGreen SSD M.2 + HDD Seagate 1TB7200obr. 64MB BarraCuda 

I was swaping drivers without effects, reinstall, repair doesnt work.
It crash without error or with engine error.
0x887A0006 - DXGI_ERROR_DEVICE_HUNG The aplication's device failed due to badly formed ccommands sent by the aplication. This is an designed-time issue that should be invastigated and fixed.

Message 23 of 166 (5,262 Views)

Re: DXGI_Error info gathering

★★★ Newbie

1.The resolution you play at.: 1920x1080
2: Your in-game anti-aliasing settings, you can check this in the advanced graphics options: TSAA
3: If you use any external anti-aliasing or enhancement software, and if so, any details that you can provide: Dont use it

Computer spec
Operating System

Windows 10 Home 64-bit
CPU
Intel Core i5 4690K @ 3.50GHz
RAM
16,0GB Dual-Channel DDR3
Motherboard
ASUSTeK COMPUTER INC. Z97-A (SOCKET 1150)
Graphics
8192MB ATI AMD Radeon R9 390 Series (Sapphire/PCPartner)

Seems like people using NVIDIA card have find a solution for their grapihcs card by downgrade the drivers.
Well iam not using a NVIDIA as you can see and ive tried to downgrade aswell without progress.
Also tried to do the "max fps command" on the game libary without progress.

Hopefully you guys will find a solution, thx in advanced.

Message 24 of 166 (5,250 Views)

Re: DXGI_Error info gathering

★★ Novice
  1. 2560 × 1440
  2. TSAA
  3. None

 

Message 25 of 166 (5,232 Views)

Re: DXGI_Error info gathering

[ Edited ]
★★★★ Novice

1 2560x1440

2 tsaa

3 none

OK, so i9 9900k & rtx 2080ti playing with g-sync on (v-sync disabled on game) 1440p, game crashing all the time every game. downgrading to 417.71 works perfect no even one crash after one day of playing, all day long BUT ........   with 417.71 g-sync is not working anymore so i have to use triple buffering in game setting to get that smooth picture! Probably thats the problem, actually rtx 2080ti it is a garbage, a £1000 garbage. Per example, I got apex to work with g-sync, but is no way how i can get fortnite to work with g-sync and everyting is lagging like hell. I'm really sorry i bought this card. But hey, looks like Apex crashing has something to do with nvidia v-sync/g-sync issue/rtx gpu's

Message 26 of 166 (4,865 Views)

Re: DXGI_Error info gathering

[ Edited ]
★ Apprentice

CPU: Intel Core i5 4690K
GPU: R9 390X Black 8GB (AMD Driver 19.2.2)
RAM: 32GB
SO: Windows 10 Pro 64 bits (all updates ok)


1. 1440p 16:9
2. I have tried all anti-aliasing settings and all crash.
3. No.

Message 27 of 166 (5,140 Views)

Re: DXGI_Error info gathering

★★★ Novice

1. Everything is on low ingame

2. i did the full troubleshooting from an other EA-post

3. i have a Geforce GTX 970, driver 417.35 ( i had 417.71 before )

 

.....and i still have all crashes

 

PLZ HELP

Message 28 of 166 (5,124 Views)

Re: DXGI_Error info gathering

★ Apprentice

1- Fullhd

 

2- TSAA

 

3- No, but crashes seem to be more frequent if I use discord. Tried with and without afterburner and it didnt make any difference.

 

4- "attached"

 

 

 

Message 29 of 166 (5,086 Views)

Re: DXGI_Error info gathering

[ Edited ]
★ Apprentice

1. 1920x1080 ( fullscreen )
2. TSAA
3. None

Message 30 of 166 (5,044 Views)