February 2019
February 2019
Update on the situation: The problem seems to be in the account.
My main account won't pass the load screen, but with i create another account it works propely.
So the problem is something on the account.
February 2019
Yesterday I've been on the Live Chat being answered on that question and we've tried everything to make it work, and I've tried on multiple computers and operating systems, without any success. It seems to be really on the account, maybe on the Cloud Sync. The problem happens for me too.
February 2019
Also no purchases, but several hours worth of accumulated in-game currency and cosmetics from the loot packs.
February 2019 - last edited February 2019
I think this might be related to the Cloud Sync.
@EA_DavidWindows 10 19H1 18329.1, Windows 10 1809, Windows 10 1803 and Windows 7.
Yesterday since morning.
February 2019
@NiunTheFox Thanks. Why do you think this may be related to cloud sync?
For anyone affected by this who has the game installed on more than one system, can you try the affected account on the other system as a test?
February 2019
@EA_David As a reference, this problem started happening to me as the Cloud Sync suddenly failed for this specific game once, and after that I couldn't do anything game related.
I've tried on those systems on the same computer, and tried on those systems on other computers with my account.
February 2019 - last edited February 2019
Same issue here, bought Origin Access Premier last night which gave me the credits and all that jazz, which was cool and good.
Haven't been able to login since this morning though.
This seems to be an account issue, most probably with the player "inventory/armory/stash", since I can log into a fresh account on this computer, while my main account doesn't work on any computer.
EDIT: To clarify; I have tried three different computers with both accounts, the fresh one works just fine, while my main account doesn't work on any of them.
February 2019