Help us improve Answers HQ! Take Survey No, Thanks

Re: I can hear my sims but not see it

by destinywaswag

Original Post

Re: I can hear my sims but not see it

@destinywaswag  There are a lot of websites with instructions on how to do a clean boot in Windows 10.  If you google "clean boot Windows 10," I'm sure you'll find a site that explains it in a way that makes sense to you.  Then please follow the directions, and test the game.


I don't work for EA. I'm just trying to help fellow players with their games.
Message 11 of 12 (112 Views)

Re: I can hear my sims but not see it

★★★★ Novice

None of em are working

Message 12 of 12 (90 Views)

Want more Sims?

Check out our Sims forums for tutorials and all things Sims.

View more


Having trouble connecting to your game?

Try these steps first to clear up any problems you may have when connecting to an EA game.

Troubleshoot and test your connection


Forget your EA Account ID or password?

Reset, update, or link your account information.

View More on EA Help