Dlc won't work after installed [ Edited ]

[Choco_MilkBR2008]

So i got the EA play edition of the sims 4 that was supposed to come with the go to work dlc, but when i play the game, it either says "you need to restart to complete the installation" or that it is still downloading when the app itself says that is already installed, i tried a bunch of things, repairing the game, leaving the game open, restarting the PC, but nothing works, i even tried contacting EA support but it's been 5 days and no answers. (the images are in portuguese

[Choco_MilkBR2008 · Accepted solution]

@Choco_MilkBR2008 Found a way to fix it, finally, i cleared the cache, repaired the game and after that the DLC unisntalled, so i installed it again and worked

[BylineBelife]

@Choco_MilkBR2008 Have you read this pinned thread and tried the suggestions there? https://answers.ea.com/t5/Technical-Issues-PC/READ-FIRST-Sims-4-EA-App-missing-packs-can-t-install-l...

[Choco_MilkBR2008]

@BylineBelife thanks for the help, but the thread didn't fix it

[Choco_MilkBR2008 · Accepted solution]

@Choco_MilkBR2008 Found a way to fix it, finally, i cleared the cache, repaired the game and after that the DLC unisntalled, so i installed it again and worked