December 2019
it continues to tell me i need macOS version 10.3 and i don't know how to update it to that...
December 2019
the only version my computer will let me update to is Catalina. Will it still improve the problems?
December 2019
December 2019
December 2019 - last edited December 2019
Hello there.
I hadn't played my Sims 4 game in around over a month or so, and just opened it up to play yesterday.
I noticed some bizarre glitches in my Sims 4 game which started almost instantly after loading my saved game.
I tried all methods of fixing - removing mods/cc, repairing the game in origin, but to no avail. It seems the cause is most likely my OS (I'm on El Capitan).
I've attached images of the game glitches.
My laptop specs:
OS X El Capitan Version 10.11.6 (15G1611)
MacBook Pro Retina (15-inch, Mid 2015)
Processor: 2.5 GHz Intel Core i7
Memory: 16 GB 1600 MHz DDR3
Graphics: AMD Radeon R9 M370X 2048 MB
I hope that this could get fixed somehow!
Thank you,
Sam
December 2019
@samwisescott Thanks for all the info; it's really helpful.
December 2019
December 2019
@AriaMad2 This OP has already tested in a clean game folder, with graphics glitches still present. There are issues with running the game in El Capitan, so this is likely an OS problem, or more specifically a problem with the version of Metal built into this OS.
December 2019
December 2019
Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.59.73.1220
What expansions, game packs, and stuff packs do you have installed? Cats & Dogs, City Living, Island Living, Get to Work, Get Famous, Seasons, Parenthood, Dine Out, Laundry Day and Holiday Celebration.
Steps: How can we find the bug ourselves? You can find the big in CAS, Build & Live Mode.
What happens when the bug occurs? In CAS there are strange dots in the corner of the aspirations and clothing options and in build and live mode strange black lines come out of the sims.
What do you expect to see? I expect this not to happen, but after just 5 minutes of playing the game freezes and crashes.
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. It came with the Discover University patch.
I have attached 3 screenshot of what it looks like for me.