Re: SUBSCRIPTIONS

by proxos666
Reply

Original Post

SUBSCRIPTIONS

★★★ Newbie

There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved. Please contact customer support (https://help.ea.com/en-us/help/star-wars/star-wars-the-old-republic/swtor-support) for further assistance." 

Cant subscribe i've tried everything. help me please

name: cybertag

Message 1 of 4 (198 Views)

Re: SUBSCRIPTIONS

@cybertag34 

 

The linked ea account has been disabled, and uses a turk.net email address ( this is a different email to what is used on the swtor account )

 

use this link (insert the correct turk.net email address into that link) to reset the password then login on that EA account

Be sure to use incognito mode with chrome or delete the browser cache and cookies to be sure it isnt cached if purchasing on swtor.com

 

if no access to that email call swtor support when the lines are open https://answers.ea.com/t5/General-Discussion-Technical/INFO-Getting-Help-and-Board-Guidlines/td-p/48...

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 2 of 4 (177 Views)

Re: SUBSCRIPTIONS

★★★ Newbie

I do not have access to turk.net , The e-mail address I use c**@gmail.com

Message 3 of 4 (154 Views)

Re: SUBSCRIPTIONS

@cybertag34 

 

if no access to that email call swtor support when the lines are open https://answers.ea.com/t5/General-Discussion-Technical/INFO-Getting-Help-and-Board-Guidlines/td-p/48...

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 4 of 4 (118 Views)