Re: Bought wife a bunlde of add-ons she had already had

by puzzlezaddict
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Bought wife a bunlde of add-ons she had already had

★★★ Newbie

Trying to see if there is a way that I can get a refund and buy something she doesn't already own. I'm new to this whole thing.

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Re: Bought wife a bunlde of add-ons she had already had

@JEGNJOFTW  You'll need to contact customer support.  Sims 4 DLC isn't normally eligible for refunds, but support usually makes an exception in cases of a double purchase.  I would strongly recommend using live chat rather than email.  If you don't see the option, try this link:

 

https://help.ea.com/en/help-contact-us/?product=the-sims-3&topic=missing-game&category=manage-my-acc...

 

Make sure you're signed into an EA site (this one is fine) before clicking the link and that the location in the lower-right corner of the browser window is set to U.S. or U.K.

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I don't work for EA. I'm just trying to help fellow players with their games.
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