a month ago
Trying to see if there is a way that I can get a refund and buy something she doesn't already own. I'm new to this whole thing.
a month ago
@JEGNJOFTW You'll need to contact customer support. Sims 4 DLC isn't normally eligible for refunds, but support usually makes an exception in cases of a double purchase. I would strongly recommend using live chat rather than email. If you don't see the option, try this link:
Make sure you're signed into an EA site (this one is fine) before clicking the link and that the location in the lower-right corner of the browser window is set to U.S. or U.K.