December 2019 - last edited December 2019 by puzzlezaddict
I recently bought sims4 party edition digital download for the sims 4 on the PlayStation 4 . The download said you must have sims 4 to get the upgrades which we already have. There were supposed to be 3 party packs to be downloaded. nothing will download. Already contacted PlayStation 4 and was told to contact you. They said they could do nothing. I paid with my PayPal account. how do I get the content I paid for or a refund. M. [deleted] [edit: email address removed]
edited to remove full name and phone number; the site filter removed the email address on its own. -puzzlezaddict
December 2019
@maloneml214 There are some troubleshooting steps here that you can try to help get your game up and running on your PS4.