Missing rewards on hyperbundle

[TLloyd2K]

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Hyperbundle purchase
OS Version Android
Ally Code: (Find it here: http://bit.ly/AllyCode ) 866-742-753
What type of issue do you have? Missing Rewards
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug I'm missing my 80 shards from the bundle..
Steps: How can we find the bug ourselves?
Connection Type Mobile
Please select your region North America
Country USA

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Didn't receive my full bundle

[EmperorXirco]

@TLloyd2K I might be able to answer that for you, you don't specifically gain shards for the characters in the bundle, it just unlocks the character at those levels, if you already have the characters at the level or higher then it just merges and does nothing.