Bug in Lord Vador Stage 1

[Schumi60230]

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iPhone XR
OS Version iOS 16.1
Ally Code: (Find it here: http://bit.ly/AllyCode ) 739-389-625
What type of issue do you have? Other
How often does the bug occur? Every time (100%)
Summarize your bug Game is freezing between phase 1 and phase 2 of Lord Vador Stage 1 I tested twice and lost 30 energy
Steps: How can we find the bug ourselves? Playîng Stage 1 of Lord Vador campaign
Connection Type Mobile
Please select your region North America
Country France

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Freeze between phase 1 and 2

[EA_Gunner · Accepted solution]

Thank you for the report. Your report has been highlighted, and we are looking into it.

UPDATE

[MattC94]

@Schumi60230 I have the exact same problem occurred in the last half hour. Event was fine yesterday and now wasted 30 energy today on the bug.

[Player_lfs0ic3d]

Same problem lost 30 banners and worked fine yesterday. Tried with iPhone 12 os 16.2 

What type of device are you experiencing the issue with?iPhone 12 pro
OS Version iOS 16.2
Ally Code: ) 626737886 

What type of issue do you have? Other
How often does the bug occur? Every time (100%)
Summarize your bug Game is freezing between phase 1 and phase 2 of Lord Vador Stage 1 I tested twice and lost 30 energy
Steps: How can we find the bug ourselves? Playîng Stage 1 of Lord Vador campaign. It will happen between battles
Connection Type Mobile
Please select your region North America
Country USA

[Hommi999]

I have the  same problem today. Event was fine yesterday and now wasted 45 energy today on the bug.

[NSA154]

Same issue for me, 30 event tickets wasted 

[SAM197706]

Same, 30 energy wasted...
As if becoming qualified for this event was easy, and now that...

[Manopola33]

Same issue for me. Before the update was working fine

[EA_Gunner · Accepted solution]

Thank you for the report. Your report has been highlighted, and we are looking into it.

UPDATE

[JEZDEX]

I've also got thr same issue... 30 crystals lost!!! Will I get those back ??