The Sims 3 keeps crushing

[nicolepolin]

So I bought 2 new expansion packs a few days ago. I enter the game and play something like 5 minutes and the the screen just turning black and after few seconds the computer asking me if I want to send an error report and that "The Sims 3 had to close. If you were in the middle of something it didn't save it".

I have custom content installed and I don't think that its the problem.

My computer is PC , Windows XP Pro , Video card- 512 MB , Processor 3.2 GHz , Memory 4 GB , Hard disk 520 GB.

From what I understand there shouldn't be any problems with the game.

I did everything. I installed and uninstall and game several times , I looked in the internet if it only happens to me and from what I saw its happening to a lot of people. 

I love playing the Sims and I don't want to stop playing. Please fix this problem or tell me how to fix it because I just can't deal with it anymore. Im so sick of it. Please help me mileymad: mileysad: mileyfrustrated: 

Nicole

[crinrict]

Could you post your Computer's DxDiag?

To gather a DxDiag on your computer, please follow the steps here: http://answers.ea.com/t5/The-Sims-3/HOW-TO-DxDiag-for-Sims-3-PC-Only/td-p/1049584/

[nicolepolin]

------------------
System Information
------------------
Time of this report: 12/3/2013, 11:29:16
Machine name: NICOLE-PC
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_qfe.130704-0421)
Language: English (Regional Setting: English)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: H55M-D2H
BIOS: Award Modular BIOS v6.00PG
Processor: Intel(R) Core(TM) i5 CPU 650 @ 3.20GHz (4 CPUs)
Memory: 3320MB RAM
Page File: 878MB used, 4325MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.5512 32bit Unicode

------------
DxDiag Notes
------------
DirectX Files Tab: No problems found.
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.

---------------
Display Devices
---------------
Card name: NVIDIA GeForce 210
Manufacturer: NVIDIA
Chip type: GeForce 210
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0A65&SUBSYS_273C1ACC&REV_A2
Display Memory: 512.0 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor: Plug and Play Monitor
Monitor Max Res: 1600,1200
Driver Name: nv4_disp.dll
Driver Version: 6.14.0013.0790 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 3/23/2013 00:22:20, 4494720 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: nv4_mini.sys
Mini VDD Date: 3/23/2013 00:22:26, 12653120 bytes
Device Identifier: {D7B71E3E-4925-11CF-6A7A-310703C2CB35}
Vendor ID: 0x10DE
Device ID: 0x0A65
SubSys ID: 0x273C1ACC
Revision ID: 0x00A2
Revision ID: 0x00A2
Video Accel: ModeMPEG2_C ModeMPEG2_D
Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run

-------------
Sound Devices
-------------
Description: Realtek HD Audio output
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_1458A102&REV_1002
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RtkHDAud.sys
Driver Version: 5.10.0000.6077 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 3/26/2010 12:21:26, 5883936 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Full
Cap Flags: 0xF5F
Min/Max Sample Rate: 8000, 192000
Static/Strm HW Mix Bufs: 33, 32
Static/Strm HW 3D Bufs: 33, 32
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: Yes, Yes
I3DL2(tm) Listen/Src: Yes, Yes
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: Not run

Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 129.4 GB
Total Space: 238.5 GB
File System: NTFS
Model: WDC WD5000AADS-00S9B0

Drive: D:
Free Space: 94.7 GB
Total Space: 238.5 GB
File System: NTFS
Model: WDC WD5000AADS-00S9B0

Drive: E:
Model: HL-DT-ST DVDRAM GH22NS40
Driver: c:\windows\system32\drivers\cdrom.sys, 5.01.2600.5512 (English), 4/14/2008 00:10:48, 62976 bytes

--------------
System Devices
--------------
Name: Intel(R) Management Engine Interface
Device ID: PCI\VEN_8086&DEV_3B64&SUBSYS_3B641458&REV_06\3&13C0B0C5&0&B0
Driver: C:\WINDOWS\system32\DRIVERS\HECI.sys, 6.00.0000.1179 (English), 9/17/2009 06:54:14, 41088 bytes

Name: Microsoft UAA Bus Driver for High Definition Audio
Device ID: PCI\VEN_8086&DEV_3B56&SUBSYS_A0021458&REV_06\3&13C0B0C5&0&D8
Driver: C:\WINDOWS\system32\DRIVERS\hdaudbus.sys, 5.10.0001.5013 (English), 4/13/2008 22:06:06, 144384 bytes

Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 6 - 3B4C
Device ID: PCI\VEN_8086&DEV_3B4C&SUBSYS_00000000&REV_06\3&13C0B0C5&0&E5
Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 5.01.2600.5512 (English), 4/14/2008 00:06:46, 68224 bytes

Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 5 - 3B4A
Device ID: PCI\VEN_8086&DEV_3B4A&SUBSYS_00000000&REV_06\3&13C0B0C5&0&E4
Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 5.01.2600.5512 (English), 4/14/2008 00:06:46, 68224 bytes

Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 1 - 3B42
Device ID: PCI\VEN_8086&DEV_3B42&SUBSYS_00000000&REV_06\3&13C0B0C5&0&E0
Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 5.01.2600.5512 (English), 4/14/2008 00:06:46, 68224 bytes

Name: Intel(R) 5 Series/3400 Series Chipset Family USB Universal Host Controller - 3B3F
Device ID: PCI\VEN_8086&DEV_3B3F&SUBSYS_50041458&REV_06\3&13C0B0C5&0&D2
Driver: C:\WINDOWS\system32\drivers\usbuhci.sys, 5.01.2600.5512 (English), 4/14/2008 00:15:36, 20608 bytes
Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.6437 (English), 8/9/2013 02:55:08, 144128 bytes
Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.5512 (English), 4/14/2008 05:42:10, 74240 bytes
Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.5512 (English), 4/14/2008 00:15:38, 59520 bytes

Name: Intel(R) 5 Series/3400 Series Chipset Family USB Universal Host Controller - 3B3E
Device ID: PCI\VEN_8086&DEV_3B3E&SUBSYS_50041458&REV_06\3&13C0B0C5&0&D1
Driver: C:\WINDOWS\system32\drivers\usbuhci.sys, 5.01.2600.5512 (English), 4/14/2008 00:15:36, 20608 bytes
Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.6437 (English), 8/9/2013 02:55:08, 144128 bytes
Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.5512 (English), 4/14/2008 05:42:10, 74240 bytes
Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.5512 (English), 4/14/2008 00:15:38, 59520 bytes

Name: Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B3C
Device ID: PCI\VEN_8086&DEV_3B3C&SUBSYS_50061458&REV_06\3&13C0B0C5&0&D7
Driver: C:\WINDOWS\system32\drivers\usbehci.sys, 5.01.2600.5778 (English), 3/18/2009 13:02:23, 30336 bytes
Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.6437 (English), 8/9/2013 02:55:08, 144128 bytes
Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.5512 (English), 4/14/2008 05:42:10, 74240 bytes
Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.5512 (English), 4/14/2008 00:15:38, 59520 bytes
Driver: C:\WINDOWS\system32\hccoin.dll, 5.01.2600.5512 (English), 4/14/2008 05:41:56, 7168 bytes

Name: Intel(R) 5 Series/3400 Series Chipset Family USB Universal Host Controller - 3B3B
Device ID: PCI\VEN_8086&DEV_3B3B&SUBSYS_50041458&REV_06\3&13C0B0C5&0&D0
Driver: C:\WINDOWS\system32\drivers\usbuhci.sys, 5.01.2600.5512 (English), 4/14/2008 00:15:36, 20608 bytes
Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.6437 (English), 8/9/2013 02:55:08, 144128 bytes
Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.5512 (English), 4/14/2008 05:42:10, 74240 bytes
Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.5512 (English), 4/14/2008 00:15:38, 59520 bytes

Name: Intel(R) 5 Series/3400 Series Chipset Family USB Universal Host Controller - 3B38
Device ID: PCI\VEN_8086&DEV_3B38&SUBSYS_50041458&REV_06\3&13C0B0C5&0&EA
Driver: C:\WINDOWS\system32\drivers\usbuhci.sys, 5.01.2600.5512 (English), 4/14/2008 00:15:36, 20608 bytes
Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.6437 (English), 8/9/2013 02:55:08, 144128 bytes
Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.5512 (English), 4/14/2008 05:42:10, 74240 bytes
Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.5512 (English), 4/14/2008 00:15:38, 59520 bytes

Name: Intel(R) 5 Series/3400 Series Chipset Family USB Universal Host Controller - 3B37
Device ID: PCI\VEN_8086&DEV_3B37&SUBSYS_50041458&REV_06\3&13C0B0C5&0&E9
Driver: C:\WINDOWS\system32\drivers\usbuhci.sys, 5.01.2600.5512 (English), 4/14/2008 00:15:36, 20608 bytes
Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.6437 (English), 8/9/2013 02:55:08, 144128 bytes
Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.5512 (English), 4/14/2008 05:42:10, 74240 bytes
Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.5512 (English), 4/14/2008 00:15:38, 59520 bytes

Name: Intel(R) 5 Series/3400 Series Chipset Family USB Universal Host Controller - 3B36
Device ID: PCI\VEN_8086&DEV_3B36&SUBSYS_50041458&REV_06\3&13C0B0C5&0&E8
Driver: C:\WINDOWS\system32\drivers\usbuhci.sys, 5.01.2600.5512 (English), 4/14/2008 00:15:36, 20608 bytes
Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.6437 (English), 8/9/2013 02:55:08, 144128 bytes
Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.5512 (English), 4/14/2008 05:42:10, 74240 bytes
Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.5512 (English), 4/14/2008 00:15:38, 59520 bytes

Name: Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B34
Device ID: PCI\VEN_8086&DEV_3B34&SUBSYS_50061458&REV_06\3&13C0B0C5&0&EF
Driver: C:\WINDOWS\system32\drivers\usbehci.sys, 5.01.2600.5778 (English), 3/18/2009 13:02:23, 30336 bytes
Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.6437 (English), 8/9/2013 02:55:08, 144128 bytes
Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.5512 (English), 4/14/2008 05:42:10, 74240 bytes
Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.5512 (English), 4/14/2008 00:15:38, 59520 bytes
Driver: C:\WINDOWS\system32\hccoin.dll, 5.01.2600.5512 (English), 4/14/2008 05:41:56, 7168 bytes

Name: Intel(R) 5 Series/3400 Series Chipset Family SMBus Controller - 3B30
Device ID: PCI\VEN_8086&DEV_3B30&SUBSYS_50011458&REV_06\3&13C0B0C5&0&FB
Driver: n/a

Name: Intel(R) 5 Series/3400 Series Chipset Family 2 port Serial ATA Storage Controller - 3B26
Device ID: PCI\VEN_8086&DEV_3B26&SUBSYS_B0021458&REV_06\3&13C0B0C5&0&FD
Driver: C:\WINDOWS\system32\DRIVERS\pciide.sys, 5.01.2600.0000 (English), 8/17/2001 13:51:52, 3328 bytes
Driver: C:\WINDOWS\system32\DRIVERS\pciidex.sys, 5.01.2600.5512 (English), 4/14/2008 00:10:30, 24960 bytes
Driver: C:\WINDOWS\system32\DRIVERS\atapi.sys, 5.01.2600.5512 (English), 4/14/2008 00:10:32, 96512 bytes

Name: Intel(R) 5 Series/3400 Series Chipset Family 4 port Serial ATA Storage Controller - 3B20
Device ID: PCI\VEN_8086&DEV_3B20&SUBSYS_B0021458&REV_06\3&13C0B0C5&0&FA
Driver: C:\WINDOWS\system32\DRIVERS\pciide.sys, 5.01.2600.0000 (English), 8/17/2001 13:51:52, 3328 bytes
Driver: C:\WINDOWS\system32\DRIVERS\pciidex.sys, 5.01.2600.5512 (English), 4/14/2008 00:10:30, 24960 bytes
Driver: C:\WINDOWS\system32\DRIVERS\atapi.sys, 5.01.2600.5512 (English), 4/14/2008 00:10:32, 96512 bytes

Name: Intel(R) H55 Express Chipset LPC Interface Controller - 3B06
Device ID: PCI\VEN_8086&DEV_3B06&SUBSYS_00000000&REV_06\3&13C0B0C5&0&F8
Driver: C:\WINDOWS\system32\DRIVERS\isapnp.sys, 5.01.2600.5512 (English), 4/14/2008 00:06:42, 37248 bytes

Name: Intel(R) 82801BA/CA PCI Bridge - 244E
Device ID: PCI\VEN_8086&DEV_244E&SUBSYS_00000000&REV_A6\3&13C0B0C5&0&F0
Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 5.01.2600.5512 (English), 4/14/2008 00:06:46, 68224 bytes

Name: Intel(R) processor PCI Express Root Port - 0041
Device ID: PCI\VEN_8086&DEV_0041&SUBSYS_00000000&REV_18\3&13C0B0C5&0&08
Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 5.01.2600.5512 (English), 4/14/2008 00:06:46, 68224 bytes

Name: Intel(R) processor DRAM Controller - 0040
Device ID: PCI\VEN_8086&DEV_0040&SUBSYS_00000000&REV_18\3&13C0B0C5&0&00
Driver: n/a

Name: Standard Dual Channel PCI IDE Controller
Device ID: PCI\VEN_197B&DEV_2368&SUBSYS_B0001458&REV_00\4&374CBF71&0&00E4
Driver: C:\WINDOWS\system32\DRIVERS\pciidex.sys, 5.01.2600.5512 (English), 4/14/2008 00:10:30, 24960 bytes
Driver: C:\WINDOWS\system32\DRIVERS\atapi.sys, 5.01.2600.5512 (English), 4/14/2008 00:10:32, 96512 bytes
Driver: C:\WINDOWS\system32\DRIVERS\pciide.sys, 5.01.2600.0000 (English), 8/17/2001 13:51:52, 3328 bytes

Name: TP-LINK 11b/g Wireless Adapter
Device ID: PCI\VEN_168C&DEV_0013&SUBSYS_2051168C&REV_01\4&6A4EAF8&0&10F0
Driver: n/a

Name: AVerMedia M733A PCI Analog
Device ID: PCI\VEN_1131&DEV_7133&SUBSYS_41551461&REV_D1\4&6A4EAF8&0&08F0
Driver: C:\WINDOWS\system32\drivers\drmk.sys, 5.01.2600.5512 (English), 4/13/2008 23:15:16, 60160 bytes
Driver: C:\WINDOWS\system32\drivers\portcls.sys, 5.01.2600.5512 (English), 4/13/2008 23:49:42, 146048 bytes
Driver: C:\WINDOWS\system32\drivers\stream.sys, 5.03.2600.5512 (English), 4/13/2008 23:15:16, 49408 bytes
Driver: C:\WINDOWS\system32\wdmaud.drv, 5.01.2600.5512 (English), 4/14/2008 05:42:46, 23552 bytes
Driver: C:\WINDOWS\system32\ksuser.dll, 5.03.2600.5512 (English), 4/14/2008 05:41:58, 4096 bytes
Driver: C:\WINDOWS\system32\kstvtune.ax, 5.03.2600.5512 (English), 4/14/2008 04:42:44, 61952 bytes
Driver: C:\WINDOWS\system32\ksxbar.ax, 5.03.2600.5512 (English), 4/14/2008 04:42:44, 43008 bytes
Driver: C:\WINDOWS\system32\kswdmcap.ax, 5.03.2600.5512 (English), 4/14/2008 05:42:44, 91136 bytes
Driver: C:\WINDOWS\system32\vidcap.ax, 5.01.2600.5512 (English), 4/14/2008 05:42:44, 28672 bytes
Driver: C:\WINDOWS\system32\vfwwdm32.dll, 5.01.2600.5512 (English), 4/14/2008 04:42:10, 53760 bytes
Driver: C:\WINDOWS\system32\iyuv_32.dll, 5.01.2600.5908 (English), 11/27/2009 18:07:34, 48128 bytes
Driver: C:\WINDOWS\system32\msh263.drv, 5.01.2600.5512 (English), 4/14/2008 04:42:46, 294912 bytes
Driver: C:\WINDOWS\system32\msyuv.dll, 5.03.2600.5908 (English), 11/27/2009 19:11:44, 17920 bytes
Driver: C:\WINDOWS\system32\BdaPlgIn.ax, 5.03.2600.5512 (English), 4/14/2008 04:42:44, 18432 bytes
Driver: C:\WINDOWS\system32\MSDvbNP.ax, 6.05.2600.5512 (English), 4/14/2008 04:42:44, 56832 bytes
Driver: C:\WINDOWS\system32\PsisRndr.ax, 6.05.2600.5512 (English), 4/14/2008 04:42:44, 33280 bytes
Driver: C:\WINDOWS\system32\PsisDecd.dll, 6.05.2600.5512 (English), 4/14/2008 04:42:04, 363520 bytes
Driver: C:\WINDOWS\system32\drivers\BdaSup.sys, 5.03.2600.5512 (English), 4/13/2008 23:16:22, 11776 bytes
Driver: C:\WINDOWS\system32\tsbyuv.dll, 5.01.2600.5908 (English), 11/27/2009 18:07:35, 8704 bytes
Driver: C:\WINDOWS\system32\drivers\AVerA706.sys, 3.06.0000.0016 (English), 7/29/2010 04:23:58, 1230080 bytes
Driver: C:\WINDOWS\system32\34CoInstaller.dll, 5/14/2010 08:34:04, 3072 bytes
Driver: C:\WINDOWS\system32\TVRate.dll, 2.03.0031.0014 (English), 5/14/2010 08:34:06, 81920 bytes
Driver: C:\WINDOWS\system32\MVDetection.ax, 2.05.0000.0003 (English), 5/14/2010 08:34:06, 163768 bytes

Name: Realtek PCIe GBE Family Controller
Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_E0001458&REV_03\4&64B821A&0&00E5
Driver: n/a

Name: Microsoft UAA Bus Driver for High Definition Audio
Device ID: PCI\VEN_10DE&DEV_0BE3&SUBSYS_273C1ACC&REV_A1\4&29FB81D2&0&0108
Driver: C:\WINDOWS\system32\DRIVERS\hdaudbus.sys, 5.10.0001.5013 (English), 4/13/2008 22:06:06, 144384 bytes

Name: NVIDIA GeForce 210
Device ID: PCI\VEN_10DE&DEV_0A65&SUBSYS_273C1ACC&REV_A2\4&29FB81D2&0&0008
Driver: C:\Program Files\NVIDIA Corporation\Drs\dbInstaller.exe, 6.14.0013.0790 (English), 3/23/2013 00:22:16, 182272 bytes
Driver: C:\Program Files\NVIDIA Corporation\Drs\nvdrsdb.bin, 3/23/2013 00:22:24, 1072424 bytes
Driver: C:\Program Files\NVIDIA Corporation\CPLInstallerCache\NvCplSetupInt.exe, 1.00.0001.0000 (English), 9/23/2012 16:28:00, 77525048 bytes
Driver: C:\Program Files\NVIDIA Corporation\license.txt, 3/23/2013 00:22:24, 21898 bytes
Driver: C:\Program Files\NVIDIA Corporation\OpenCL\OpenCL.dll, 1.00.0000.0000 (English), 3/23/2013 00:22:24, 65536 bytes
Driver: C:\WINDOWS\system32\DRIVERS\nv4_mini.sys, 6.14.0013.0790 (English), 3/23/2013 00:22:26, 12653120 bytes
Driver: C:\WINDOWS\system32\nv4_disp.dll, 6.14.0013.0790 (English), 3/23/2013 00:22:20, 4494720 bytes
Driver: C:\WINDOWS\system32\nvapi.dll, 6.14.0013.0790 (English), 3/23/2013 00:22:16, 2392064 bytes
Driver: C:\WINDOWS\system32\nvcompiler.dll, 6.14.0013.0790 (English), 3/23/2013 00:22:22, 17551360 bytes
Driver: C:\WINDOWS\system32\nvcuda.dll, 6.14.0013.0790 (English), 3/23/2013 00:22:30, 7536640 bytes
Driver: C:\WINDOWS\system32\nvcuvenc.dll, 6.14.0013.0790 (English), 3/23/2013 00:22:30, 1869600 bytes
Driver: C:\WINDOWS\system32\nvcuvid.dll, 6.14.0013.0790 (English), 3/23/2013 00:22:14, 2582816 bytes
Driver: C:\WINDOWS\system32\nvdata.data, 3/23/2013 00:22:30, 2817904 bytes
Driver: C:\WINDOWS\system32\nvinfo.pb, 3/23/2013 00:22:22, 15449 bytes
Driver: C:\WINDOWS\system32\nvoglnt.dll, 6.14.0013.0790 (English), 3/23/2013 00:22:28, 19189760 bytes
Driver: C:\WINDOWS\system32\nvopencl.dll, 6.14.0013.0790 (English), 3/23/2013 00:22:24, 5967872 bytes
Driver: C:\WINDOWS\system32\nvdispco3230790.dll, 2.00.0026.0004 (English), 3/23/2013 00:22:22, 1010464 bytes
Driver: C:\WINDOWS\system32\nvdispgenco3230790.dll, 2.00.0017.0002 (English), 3/23/2013 00:22:16, 893728 bytes

Is that ok?

[crinrict]

Your CPU is fine, your RAM is ok for the 32 bit OS you have but with games you've played for a while, the game usually starts to have issues cause it uses more RAM than you have.

Your graphics card is underpowered according to this: http://simswiki.info/wiki.php?title=Game_Help:TS3_System_Requirements. Also the drivers are from March. Nvidia had quite a few upgrades on their cards although that might not apply to XP.

Is this a new game you're playing or have you been playing it for a while ?

[nicolepolin]

My dad is going to the store on Thursday to buy me a new graphics card. I believe it will solve the problem.

Thank you for your time and help. mileyvery-happy:

[crinrict]

Make sure you get one that still works with XP. XP Support is being shut down soon so it's possible that newer cards have issues with XP.

[nicolepolin]

I want to buy the Radeon HD 7750 is that good for XP?

[crinrict]

I don't know and I don't have the time to research that for you. Ask in a Store or search on the Internet.