None of my families won't load after installing the 1.55 patch

[nikitaka16]

When I click on a family it opens and starts to load but then when it's right at the end it stops. I let it load for about half an hour but nothing happens. This problem occurred right after I updated my game to the newest patch 1.55. I also uninstalled some store items. When it didn't work I tried restarting my computer but that didn't fix the problem. I have also tried deleting the original saved family in the saves folder and only kept the .backup one but then deleting that part but it didn't fix my problem. Please help me.

[crinrict · Accepted solution]

Are you using any mods in your game ?

Try the factory reset described in this post: http://answers.ea.com/t5/The-Sims-3/FAQ-Troubleshooting-Steps/td-p/714/

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[crinrict · Accepted solution]

Are you using any mods in your game ?

Try the factory reset described in this post: http://answers.ea.com/t5/The-Sims-3/FAQ-Troubleshooting-Steps/td-p/714/

---------------------------------
Please accept a solution if your issue is solved. XP is also appreciated
I don't work or have any association with EA
Help us helpers to help you