support blocked me from sending messages for TOS can I do something about it?

[MB_HULK_CZ]

Is it possible to unblock somehow? I don't have the opportunity to write at all to support Apex legends.

[EA_Darko · Accepted solution]

Hey @MB_HULK_CZ the process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

1. Click Contact us at the top of any page on EA Help.
2. Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
3. Choose your platform.
4. Select Manage my account, then Banned or suspended account.
5. Fill out any other details below.
   • For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
6. Click Select contact option.
7. Sign in to your account that has the ban or suspension, if you aren’t already.

Darko

[MB_HULK_CZ]

I cannot continue or start a new case.

[EA_Darko · Accepted solution]

Hey @MB_HULK_CZ the process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

1. Click Contact us at the top of any page on EA Help.
2. Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
3. Choose your platform.
4. Select Manage my account, then Banned or suspended account.
5. Fill out any other details below.
   • For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
6. Click Select contact option.
7. Sign in to your account that has the ban or suspension, if you aren’t already.

Darko

[MB_HULK_CZ]

@EA_Darko 
Thank you, it works for me, I don't know why it didn't work before, probably some problems in the system.

[EA_Darko]

Great to hear that you got it working @MB_HULK_CZ.

Darko