Hello @doctataonduty
First off, let me start by saying welcome to EA’s “Answer HQ”.
Answer HQ isn't just an ordinary message board or support center. It's a new approach to our community experience and a fun way of helping other players or to get answers (from players & experts)and get back in the game!
If You didn't play for "for 2 3 months", then most likely your account was hacked?
Please follow these links:
https://help.ea.com/en/help/account/i-think-somebody-hacked-my-origin-account-what-can-i-do-now/
https://help.ea.com/en/help/account/secure-hacked-ea-account/
https://help.ea.com/en-us/help/account/im-locked-out-of-my-ea-account/
https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/
Read this to make sure it never happens again:
https://help.ea.com/article/how-to-maintain-account-security
Make sure you do this to keep your account safe ...Enable Login verification:
http://help.ea.com/en/article/origin-login-verification-information/
How to stay safe online:
http://help.ea.com/ca/article/how-to-stay-safe-online/
Yours sincerely, Mikimuster3
I am a volunteer and not an EA employee.
Important Priority Necessary (Improve the solution to your problem):
- https://help.ea.com/en/help/faq/using-ea-help/
- https://www.facebook.com/EAHelpHub/
- https://twitter.com/eahelp
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"XP" button = reward someone's effort! (this is like saying "Thanks")
"Accept as Solution" = important for other players with the same problem!
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~*P.S. Most enjoyable EA= https://www.ea.com/games/coming-soon
