Sign-in issues [ Edited ]

[Xx_Oleksak_xX]

SYSTEM: PSN

Nick: Xx_Oleksak_xX 

Hello EA

In recent days, I've had a big problem entering apex legends. Sometimes I couldn't even get into it. I heard that others got it too. Im playing on Ps4 and my nick is Xx_Oleksak_xX. I really hope that you going to do something with that. Thank you for your Efforts

                                                  - Xx_Oleksak_xX

[EA_Atic · Accepted solution]

Hey @Xx_Oleksak_xX  Could you try to power cycle the console and see if that helps. 

Power cycle the PlayStation console

1. Completely turn off the PlayStation by holding the power button.
2. Wait for the power light to stop flashing, then remove the power cable and leave the system for 20 minutes.
3. Reconnect and attempt to launch Safe Mode.

/Atic 

[EA_Atic · Accepted solution]

Hey @Xx_Oleksak_xX  Could you try to power cycle the console and see if that helps. 

Power cycle the PlayStation console

1. Completely turn off the PlayStation by holding the power button.
2. Wait for the power light to stop flashing, then remove the power cable and leave the system for 20 minutes.
3. Reconnect and attempt to launch Safe Mode.

/Atic