October
On the morning of October 8, 2023, my APEX game account was banned. First of all, I have played this game for a long time, I love this game very much, and this game has brought me great happiness. However, I don't know why the game account was banned, and I sent me an email showing that I cheated, which is absolutely impossible. I hope you can give me a reasonable reply after checking this email
Solved! Go to Solution.
October
Hey @a7926256f1186a3f,
I'm afraid we cannot review or change any suspensions or bans via the forums.
If you believe a ban was placed on your account incorrectly, you can appeal this with our Terms of Service team using the link below.
https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/
They will reach back out to you via email once they've completed their investigation, thanks!
October
Hey @a7926256f1186a3f,
I'm afraid we cannot review or change any suspensions or bans via the forums.
If you believe a ban was placed on your account incorrectly, you can appeal this with our Terms of Service team using the link below.
https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/
They will reach back out to you via email once they've completed their investigation, thanks!