Objection to the suspension of my APEX gaming account

by a7926256f1186a3f
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Objection to the suspension of my APEX gaming account

★★★ Newbie

On the morning of October 8, 2023, my APEX game account was banned. First of all, I have played this game for a long time, I love this game very much, and this game has brought me great happiness. However, I don't know why the game account was banned, and I sent me an email showing that I cheated, which is absolutely impossible. I hope you can give me a reasonable reply after checking this email

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Re: Objection to the suspension of my APEX gaming account

Community Manager

Hey @a7926256f1186a3f,

 

I'm afraid we cannot review or change any suspensions or bans via the forums.

 

If you believe a ban was placed on your account incorrectly, you can appeal this with our Terms of Service team using the link below.

 

https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/

 

They will reach back out to you via email once they've completed their investigation, thanks! 

Mako.png

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Message 2 of 2 (191 Views)

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Re: Objection to the suspension of my APEX gaming account

Community Manager

Hey @a7926256f1186a3f,

 

I'm afraid we cannot review or change any suspensions or bans via the forums.

 

If you believe a ban was placed on your account incorrectly, you can appeal this with our Terms of Service team using the link below.

 

https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/

 

They will reach back out to you via email once they've completed their investigation, thanks! 

Mako.png
Message 2 of 2 (192 Views)