I can't launch my game

by brandoncam515
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Original Post

I can't launch my game

★★★ Newbie

Every time I open the launcher it says the login services is currently unavailable. I've tried uninstalling the game and it still doesn't work. I don't know what else to do to fix this problem.

Message 1 of 4 (234 Views)

Re: I can't launch my game

@brandoncam515 

 

What antivirus are you using ? ensure launcher.exe is in all the exception lists

 

eset - disable protocol filtering

kaperskey - disable secure/encrypted connections

nortons (firewall) ensure set to allow not auto

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Message 2 of 4 (213 Views)

Re: I can't launch my game

★★★ Newbie

the only one i'm using is windows defender

Message 3 of 4 (209 Views)

Re: I can't launch my game

@brandoncam515 

 

if a ping to launchpad.swtor.com responds then the launcher should respond to login, I would ensure launcher.exe is in the antivirus and firewall exception lists

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 4 of 4 (204 Views)