Apex legends crashing without error

[Rippthrough]

People have already tried that, you'll be back.
 Unless you find a solution that works for 2 days straight, don't assume it's working. The error is far too random to just play 10 games and come shouting "I've fixed it everyone!"

[maahgle]

"i have a 1080ti and 7700k..."

[OnePik2k]

I maybe found something about this crash..
Well first i dn't know why it's happening on AMD Phenom CPUs..

But there is a config file in the game files, "Origin Games\Apex\bin\dxsupport.cfg"

This file list all gpus, with an ID, and a GPU_level ..

I already talked with many people having problems with crashing on this game, and they all have those gpus in their computers :
GTX 1060/GTX 1070(Ti)/GTX 1080(Ti)
R9 270(X)/R9 280(X)
R9 370(X)/R9 380(X)/R9 390(X)

But I had THIS ONE FRIEND with an R9 290X, and he had no problems at all ?? (well some others had problemes with r9 290x...)

well in the file I talked and earlier, the R9 290x is listed, but not the GTX 1000 series, nothing about R9 300 series, and so on..

just the "R9 200 series", "R9 255", "R9 260", "R0 290", and "R9 290x"

So maybe the problem comes from here !
I'm just saying that out of what I heard of, it's very suspicious, don't try to edit this file as the devs says :
// DO NOT EDIT!! GENERATED BY dxsupport.pl

I have an R9 390x so I'd like to find a solution to avoid "crash without error".

[Petrickoy]

I have try evry solution witch i found on internet, but still no fix. Random crash in 1 of 3 games. Im using i5 6600k, RX 580 8GB and 16 gb of ram. I have contact support 5 times, try with their fix solution, 100 another solutions from youtube and redit, but nothing helps!! EA Please fix this! 

[NaderClinton]

I have a 290, not a 290x but I doubt the 290x is the issue, I think I have seen every card in these threads so far, including AMD 300, 200, Vega, etc...series.

[SlapMeDadddy]

Hi everyone,

i have the same problem as u have. When I got crash usually i have error 0x000000000. I saw file name dxsupport (Origin Games\Apex\bin\dxsupport.cfg). Look at resemblance with this (picture). I have it every time of 20 min playing. I think the problem is with my cpu.

[Dooofie]

Sometimes I'll be mid game and it just closes. No warning, no crash, the game just close its self. And normally it happens when I'm doing really well towards the end of a match

[Striker434]

Hi, 

I have the same problem you all have.

And also I have an AMD grapics card: Radeon R9 390...

(CPU: Intel i5 6600k)

Game is always crashing at the beginning (jump out).
Sometimes two times in a row.

Event viewer (german..):
Name der fehlerhaften Anwendung: bad_module_info, Version: 0.0.0.0, Zeitstempel: 0x00000000
Name des fehlerhaften Moduls: unknown, Version: 0.0.0.0, Zeitstempel: 0x00000000
Ausnahmecode: 0x00000000
Fehleroffset: 0x0000000000000000
ID des fehlerhaften Prozesses: 0x16d0
Startzeit der fehlerhaften Anwendung: 0x01d4c7b55ad936be
Pfad der fehlerhaften Anwendung: bad_module_info
Pfad des fehlerhaften Moduls: unknown
Berichtskennung: bc695769-cd14-40af-b5f2-ff5ad720e5a8
Vollständiger Name des fehlerhaften Pakets:
Anwendungs-ID, die relativ zum fehlerhaften Paket ist:

[yamrc]

Same problem
16gb ram
I5 7600k 
rx 480 sapphire+

sometimes without error, sometimes with memory couldnt be read

[aelix6361]

Just to add to the conversation in case it helps... since the 15/02 patch I have been crashing to desktop very regularly (probably 1/2 my games, including every game that goes more than about 10mins). No error message, just freeze and crash. Here is the list of things that I have tried, all which had NO EFFECT:

- remove GPU overclock

- close MSI Afterburner

- close Discord

- close every other background program I could including audio utility

- run in compatibility mode (Win7)

- run as administrator

- the Easy Anti Cheat crashing fix listed on the front page

- update GPU drivers

- rollback GPU drivers to 417.71 which is supposed to be 'known stable'

- changed NVIDIA control panel settings in line with front page guidance

- lowered graphics settings in-game in various ways

- disable Origin in-game overlay

- disable Origin DVR

- disable Geforce Experience overlay

- full Origin and Apex uninstall and reinstall

As noted, none of these steps had any impact on the number of crashes. However, last night I made a change which allowed me to play 5 games in a row without any issues: set every single graphics setting to minimum/off including resolution down to 1080p (instead of native 1440p). 5 games stable doesn't sound like much, but previously I had been unable to play one game through to the late stages without a crash, and every second game it would crash 5 minutes in.

My PC is powerful enough to run the game at med-high settings (i5-6600k, GTX 1070, 16GB RAM). Before the 15/02 patch I had only ever crashed once, and at 1440p/med-high settings I was getting 80-110 fps.

I'm going to try reintroducing elements from the above list (e.g. my GPU overclock, Discord etc.) while leaving my graphics settings on minimum so that I can rule out some causes. And then if it stays stable I guess I'll just raise one graphics setting at a time, playing 10 games to confirm stability, until I find the one that is breaking the game for me.