Apex Legends won't close on the EA app

by WetLiquidWater
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Original Post

Apex Legends won't close on the EA app

[ Edited ]
★★ Novice
Unable to close Apex Legends on EA app, Happened after the December 1st Apex legends client patch.

Steps i have taken to resolve issue is as follows. 

  1. Repairing the game through the EA app didn't resolve the issue.
  2. Clean install didn't resolve the issue
  3. Uninstalling Easyanticheat did resolve the issue, but still persists
  4. Restarting PC is the only way to close Apex Legends Completely
Message 1 of 4 (457 Views)

Re: Apex Legends won't close on the EA app

Community Manager
@WetLiquidWater To confirm did you reinstall EAC after uninstalling it? Also, after you quit the game does it just hand in task manager?

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Message 2 of 4 (416 Views)

Re: Apex Legends won't close on the EA app

★★ Novice
@EA_Illium Easyanticheat will reinstall itself when logging back in on EA app when starting apex legends, yet the issue will reinstate itself when logging out of the game. Apex Legends doesn't appear on the task manager either. the only way to end it is by restarting the computer.
Message 3 of 4 (409 Views)

Re: Apex Legends won't close on the EA app

★★★ Apprentice
@WetLiquidWater
@EA_Illium

Same here (for Steam or EA App). My post from similar threads:

I have the same issue here that just started happening within the past few days.

The only recent significant changes are Windows 11 KB5020044 update and Nvidia driver 527.37.

I tried reverting to 526.98 but the problem still occurs so doesn't seem to be due to the latest driver.

This is crazy be cause I have a 13900K and logical core 1 (2nd thread on core 0) is stuck at 100% causing my fans to go nuts and temperatures to shoot up.

After exiting the game, r5apex.exe is stuck running and I can't even kill the task. I literally have to restart my PC. And of course, Steam thinks the game is still running too.

I've stopped playing this stupid game because of it.


Others have posted about this too and like many have mentioned EAC is likely the culprit:

https://answers.ea.com/t5/Technical-Issues/EAC-issue-high-System-Process-usage-1-thread-maxxed/m-p/1...

https://answers.ea.com/t5/Technical-Issues/doesn-t-stop-running/m-p/12111059/highlight/true#M162552

https://answers.ea.com/t5/Technical-Issues/1-CPU-core-gets-stuck-at-100-after-playing-Apex-for-a-whi...

https://answers.ea.com/t5/Technical-Issues/r5apex-exe-never-exits-and-cannot-be-killed/m-p/12102329/...

https://answers.ea.com/t5/Technical-Issues/Apex-Legends-won-t-close-on-the-EA-app/m-p/12110784#M1625...

https://answers.ea.com/t5/Technical-Issues/Can-t-start-uninstall-or-stop-Apex/m-p/12110893#M162547

https://answers.ea.com/t5/Technical-Issues/Apex-Legends-process-not-closing-whenever-exiting-game/m-...
Message 4 of 4 (350 Views)