registering my game with the exchange

[sophiesmellz]

hi, i havent played in a while and i had to make a new account as i forgot my old one and i have already registered my game with that old account and i can't register my game with the new account as you can't do it twice, i cant for the life of me remeber the old account,  how can i register my game with the new account without buying a new one, thanks x

[BGH22 · Accepted solution]

You need to contact ea directly for locating your account

if in the event you need to contact CS

1.https://help.ea.com/en/contact-us/
2.Click on the orange NEXT button
3.Select a platform
4.Click on the orange NEXT button
5.Select a topic and describe your problem in a few words
6.Click on the orange NEXT button
7.Click Chat Now to chat with a Game Advisor

[BGH22 · Accepted solution]

You need to contact ea directly for locating your account

if in the event you need to contact CS

1.https://help.ea.com/en/contact-us/
2.Click on the orange NEXT button
3.Select a platform
4.Click on the orange NEXT button
5.Select a topic and describe your problem in a few words
6.Click on the orange NEXT button
7.Click Chat Now to chat with a Game Advisor

[sophiesmellz]

thank you so much, i'll give it a go x

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