October 2021
@shikaritani Please run a dxdiag and attach it to a post.
https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/
October 2021
@shikaritani First of all, please undo any compatibility setting you're using for Sims 3; the game runs just fine in Windows 10.
Your dxdiag shows that Origin is crashing repeatedly, and while it's not necessarily related to the Sims 3 issue, it's worth doing a clean uninstall and reinstall of Origin:
Next, download the full Origin installer and run it. Here's the direct download link:
http://download.dm.origin.com/origin/live/OriginSetup.exe
Be sure to run both the installer and Origin itself as an admin: right-click on each and select "Run as Administrator." Let me know whether Sims 3 works. If it doesn't, disconnect all nonessential peripherals (basically everything except mouse and keyboard), restart your computer, and try again.
April 2022
April 2022
@CirrocA This kind of thing does get figured out most of the time. Please run a dxdiag and attach it to a post.
https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/
Please also let me know whether the game has ever run on this computer and whether you've ever had two EA/Origin accounts merged.