cannot access games that are gifted from spike

[Loucarole]

Cannot access games that are listed as gifted from Spike on the new format

[EA_Arrenai · Accepted solution]

Hey there, @Loucarole.

When you click Gifts in the menu on Pogo Early Access, it should take you to Pogo Classic to redeem them.

That said, there are sometimes false positives that have been occurring that show ghost gifts, where you receive a notification and no gift is actually there. The team should have fixed all instances of this, but if this is still the case, where no gifts show up on the gift page despite showing the gift notifications, please let me know.

Arrenai 

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[EA_Arrenai · Accepted solution]

Hey there, @Loucarole.

When you click Gifts in the menu on Pogo Early Access, it should take you to Pogo Classic to redeem them.

That said, there are sometimes false positives that have been occurring that show ghost gifts, where you receive a notification and no gift is actually there. The team should have fixed all instances of this, but if this is still the case, where no gifts show up on the gift page despite showing the gift notifications, please let me know.

Arrenai 

---

Did you receive an awesome, helpful response?  +XP!

Was your issue resolved by a great post?  Accept as Solution

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