Cannot use my code. [ Edited ]

[OtanCZ]

I won a Payback code from a Lay's chips, now for 1 week it keeps saying: An error has occurred while trying to process your request. Please, try again later.
Every single time, I tried to use it both in a browser and in the App.
Thanks for any help.

[EA_Barry · Accepted solution]

@OtanCZ

You need to wait until the game releases before you can use that code on Origin. There should not be an issue then.

You might just check the terms and conditions on the packaging of the chips/crisps.

[Sorum13]

Code of that exactly? If it is a game, you must activate it in the application Origin, which will install on the PC. 

https://www.dm.origin.com/download

[Sorum13]

Code of game? Active in Origin!

dm.origin.com/download

[OtanCZ]

I Cannot. Errors every time. Like dude can you read?

[XGCSith]

What kind of code is it?

[XGCSith]

I have yet to have been able to find lays giving out a code for NFS Payback. And you give a little nore info on this?

[Sorum13]

So your code of chips Lays aren't a origin game, should have something there informing on which website to use it.

[Sorum13]

Try to use in google translate @OtanCZ:

https://lays.pl/regulamin/loteria-lays-maxx-gaming-2017

Try EA technical support:

https://help.ea.com/contact-us/

@EA_Barry can you help us?

[EA_Barry]

@Sorum13@OtanCZ@XGCSith

If you got the code from inside the bag of chips, you should be able to redeem it via Lays.com

Otherwise the code can be redeemed on Origin.com when the game launches.

[OtanCZ]

Idk, maybe its specific for my country. (Czech Republic)

Here is the website: https://soutezlays.cz/
And a code was in the Bag that I entered into the giveaway, form wich I got the NFS Payback code.
So I won, and got an EMail from them, that i won NFS Payback. And I tried to enter the code to Origin and nothin.