January 2022
I just bought the game via Steam less than 24 hours ago.
Whenever I launch the game, I get this error: Missing Online Access
You are not allowed to access the online features of this game. See http://help.ea.com/en-us/help/faq/not-able-to-connect-to-online-play/ for additional information.
I chatted with 2 EA Advisors (Asif R. & Prakhar V.) about the issue but unfortunately they were unable to resolve the issue. So I wasted over 8 hours trying to get this fixed. I already re-verified the integrity of the game files, Uninstalled and reinstalled the game, cleared Origin cache, uninstalled and reinstalled Origin client. I'm still getting the same error. Before I purchased the game, I was subscribed to EA Play. I just bought the game a few days after my EA Play subscription expired. I found that there are other people experiencing the same issue as described here: https://answers.ea.com/t5/Mass-Effect-Andromeda/Can-t-access-Online-Features-of-Mass-Effect-Andromed...
I gave that link to the 2nd EA Advisor I chatted with but he still had no clue how to resolve the issue. I was just given instructions to post the issue here and hope for the best.
Solved! Go to Solution.
January 2022
You already played the game on your EA Play subscription?
If yes I would suggest to contact EAs Support on Twitter or on Facebook. Only support can help in this case and the Twitter help seems to be the best option for this problem.
January 2022
You already played the game on your EA Play subscription?
If yes I would suggest to contact EAs Support on Twitter or on Facebook. Only support can help in this case and the Twitter help seems to be the best option for this problem.
January 2022
No, I haven't played this game when I still had my EA Play subscription. I only bought this game after my EA Play subscription expired.
February 2022
Then it is a bit strange, but the fact remains that only support can help you with this problem.
As said try to contact them over Twitter.
February 2022
I've already chatted with 4 EA Advisors. They were unable to help. I guess I'll just request for a refund then.
March 2022
March 2022
March 2022
I've had this game in my library and used the online strike missions up to the last patch. not sure it's worth going through uninstalling and reinstalling as that is hrs of time. guess I play without the addons. sucks EA needs to work out their patching.
April 2022