Account issues

[jayhebe02]

So I no longer have access to my old origin account and I now have a new one I’ve gone on fifa 21 and my old account is still logged in how can I change it to my new account 

[EA_Blueberry · Accepted solution]

Hi, @jayhebe02 

If you do not have access to your previous account our Support team can help recover it for you, however we will need you to verify with our Support team you are the true account owner through some quick account verification steps.

Please see this link to get started: https://help.ea.com/en-us/help/account/im-locked-out-of-my-ea-account/

[EA_Blueberry · Accepted solution]

Hi, @jayhebe02 

If you do not have access to your previous account our Support team can help recover it for you, however we will need you to verify with our Support team you are the true account owner through some quick account verification steps.

Please see this link to get started: https://help.ea.com/en-us/help/account/im-locked-out-of-my-ea-account/