My account was hacked

[craigbowden69]

I wasn’t able to get into my account during Laliga tots which was bad because I wanted to do the pique sbc, half way through the bundesliga tots I was able to log in but every player in my club had been discarded, all my players were untradeable too, I’ve contacted 3-4 times now and no one has been able to help me, the biggest promo of the year and I haven’t been able to play the game at all it’s a joke 

[SumFiiin · Accepted solution]

@craigbowden69 You need to speak to an advisor using this link https://help.ea.com/uk/contact-us/

EA will need to investigate your issue so you will need to be patient. You might be waiting for at least a few weeks.

The above link is the only way to speak to the right people at EA. Because your issue is an account issue, involving security and private info, these forums can not access your account to check anything.

If EA have replied to you after using the above link then it will be a matter of time.

[SumFiiin · Accepted solution]

@craigbowden69 You need to speak to an advisor using this link https://help.ea.com/uk/contact-us/

EA will need to investigate your issue so you will need to be patient. You might be waiting for at least a few weeks.

The above link is the only way to speak to the right people at EA. Because your issue is an account issue, involving security and private info, these forums can not access your account to check anything.

If EA have replied to you after using the above link then it will be a matter of time.