Mirror's edge catalyst not launching

[TrueMlockbug]

I bought Mirror's edge Catalyst on steam and when I launched it it installed origin, I then create an origin account, and try to launch Mirror's edge Catalyst. When I first tried to launch it it said I didn't have the recommended drivers, so i updated those, then i relaunch the game and it doesn't load then crashes and nothing else happens. I have verified the installation and it still doesn't work, anyone know how to fix this?

[EA_Illium]

@TrueMlockbug Are you getting error messages when crashing?

[TrueMlockbug]

No error messages unfortunately, it just boots and only shows a black screen (with no audio) then crashes.

[ivrognard]

@TrueMlockbug sounds like firewall or antivirus preventing the game to start. Try to start the game with those two disabled. Also, it might be the VC++ redistributable. Some of the older games require a certain Visual C++ redistributable. So it might be the case here, too.

[TrueMlockbug]

I tried booting the game after disabling them and got the same result, under the presumption it is the VC++ thing, how would I fix it?

[EA_Illium]

Hey @TrueMlockbug 

You can try manually running the VC++ installer from Origin - The default location for the folder is: (this may change if you installed Origin on another driver)

C:\Program Files (x86)\Origin 

From this folder, run one of both files: 

  

• vcredist_x86_vs 2015 (for 32bit Windows version) 
• vcredist_x64_vs 2015 (for 64bit Windows version) 

If you get the message that the files are already installed, select Repair instead. It is recommended to run the installer as administrator (right-click the file, select run as admin). 

  

If you can't find them, You can also find the latest files on the Microsoft website: 

  

https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads 

[EA_Illium]

Hey @TrueMlockbug 

You can try manually running the VC++ installer from Origin - The default location for the folder is: (this may change if you installed Origin on another driver)

C:\Program Files (x86)\Origin 

From this folder, run one of both files: 

  

• vcredist_x86_vs 2015 (for 32bit Windows version) 
• vcredist_x64_vs 2015 (for 64bit Windows version) 

If you get the message that the files are already installed, select Repair instead. It is recommended to run the installer as administrator (right-click the file, select run as admin). 

  

If you can't find them, You can also find the latest files on the Microsoft website: 

  

https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads 

[TrueMlockbug]

It says that I already have those versions installed and when I checked I have 10 different versions, should I uninstall all of those other than the latest one then?

[TrueMlockbug]

Correction, 14 versions and the 2012 versions were installed the same day I installed mirrors edge catalyst.

[EA_Illium]

@TrueMlockbug I wouldn't recommend uninstalling the other version, different games or programs on your device may use them. When running the install do you have an option to repair instead? If so process a repair, restart your device, and check one more time, please.