Kingdoms of Amalur: Reckoning - EA app installs Demo only

[Dukemon11]

I have tried to download Kingdoms of Amalur: Reckoning with the EA app, but the programme only downloads the demo and I own the Standard Edition. The EA app also shows this, but as I said it only downloads the demo and even that doesn't start. The EA app displays an error message with "This is an error on EA's part" or similar.

Repairing doesn't help much, because the EA app again only downloads the 2GB of the demo.

The problem also seems to be quite specific. Any ideas on how to fix this?

[Dukemon11 · Accepted solution]

Thank you for your help.

Today the download of the full version worked.

[EA_Illium]

Hi @Dukemon11 

To check is the the original Reckoning release or the Re-Reckoning (remastered) version?

Also, if you have a moment can we try the following steps?

• Clear EA App's Cache (Top Left Menu > Help > App Recovery) 
• Connection and Advance Connection Guides 
• Check for other applications that may be limiting EA App or Game performance
• Run the System File Checker tool, then Check for Windows and GPU updates  
• Restart your device in Clean Boot mode first then try again.

Cheers, 

[Dukemon11 · Accepted solution]

Thank you for your help.

Today the download of the full version worked.

[EA_Illium]

Hi @Dukemon11, Glad to hear, and good luck Fateless one!