April 2017
Please can you provide more information about your Mac. Instructions on how to do so here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612...
Please also try the troubleshooting steps in this thread - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612...
July 2017
Okay what if your game only crashes when you try to download something from the gallery. It's not a storage problem or mods folder problem. It just won't let me download any player made lots from the gallery. I don't understand cause everything was working fine until I got the outdoor retreat pack.
July 2017
Drag your Sims 4 folder from Documents > Electronic Arts onto your desktop then launch your game again. It will be like new again with no saves, CC etc. Start a new game then try downloading from the gallery - does it still crash?
October 2017
October 2017
Please can you provide more information about your Mac. Instructions on how to do so here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612...
October 2017
Please run the Origin reset tool then try again.
November 2017
November 2017
Have you run the Origin reset tool again?
November 2017