i got banned cause suspected using cheats

[akak1ryu]

i never using cheats, please check my account again.

[EA_Darko · Accepted solution]

You will need to speak to our Terms of Service team in relation to any ban @akak1ryu.

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

1. Click Contact us at the top of any page on EA Help.
2. Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
3. Choose your platform.
4. Select Manage my account, then Banned or suspended account.
5. Fill out any other details below.
   • For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
6. Click Select contact option.
7. Sign in to your account that has the ban or suspension, if you aren’t already.

Darko

[EA_Darko · Accepted solution]

You will need to speak to our Terms of Service team in relation to any ban @akak1ryu.

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

1. Click Contact us at the top of any page on EA Help.
2. Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
3. Choose your platform.
4. Select Manage my account, then Banned or suspended account.
5. Fill out any other details below.
   • For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
6. Click Select contact option.
7. Sign in to your account that has the ban or suspension, if you aren’t already.

Darko

[akak1ryu]

I not receive any reply until now

[EA_Darko]

Hey @akak1ryu you will need to wait for the team to respond.

Darko 

[akak1ryu]

i dont want to miss holo bash event and i want to finish my BP quest man......... this FALSE BANNED MAKING ME HEADACHE.

[EA_Darko]

Hey @akak1ryu please keep an eye on your email for a response from the team.

Darko 

[akak1ryu]

Still no respone after this 72 hour...come on man....

[akak1ryu]

@EA_Darko still no respone after this 72 jour like they said.

[EA_Darko]

Hey @akak1ryu the team aims to respond within 72 hours but it can take longer.

The best thing to do is to be patient and keep an eye on your email for a response from the team.

Darko