Banned

[Laggin_Cromagnon]

So I was banned a couple of weeks back for cheating but I haven’t been using any hacks what so ever on apex can someone explain

[DarthValtrex]

Hey welcome to AHQ! Unfortunately AHQ (the forum) won't be able to do much for you on the ban. You will need to contact the EA TOS department, they are the only teams who can review bans and reverse them.

Please only submit 1 ticket, and wait for a response. I have heard they are receiving an unusually high number of appeals, so it might take a few weeks to get a response. They will respond it just takes time for them to review everything and respond.

If your initial appeal is denied, then you can submit a second appeal.

Keep an eye on your emails spam and junk folder, just to make sure you do not miss any communication from the EA TOS department.

https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

[B0n3SawMcSizzla]

Origin -> EA acct & billing -> Download user data. This could be the only thing that saves your account. Do this before you enable 2FA and change your password.

[B0n3SawMcSizzla]

I just downloaded mine again and there are about 12 attempts from different foreign IP addresses in the last month. I have not gotten any 2FA alerts either.

[E9ine_AC]

@B0n3SawMcSizzlaThe 2FA will trigger upon a successful login of the account from a location not recognized.

[B0n3SawMcSizzla]

@E9ine_AC Those dum dums bought my old password off the dark web it appears