Unable to re subscribe to SWTOR

[Yimbles]

I went to re-sub and I got this message when I clicked Buy Now. "There is an issue with your Electronic Arts account which will prevent SWTOR purchases until resolved." Any idea on how to deal with the issue? Display name is Yimbles.

[proxos666 · Accepted solution]

@Yimbles 

If you do not have access to the other gmail email, call swtor support when the lines open , they can update the email on the account for you

https://answers.ea.com/t5/General-Discussion-Technical/INFO-Getting-Help-and-Board-Guidlines/td-p/48...

[proxos666]

@Yimbles 

You need to reset the password on the linked EA account that account has the persona w0zhendebushigua (not yimbles your posting with now) that EA account uses a gmail email but different to the swtor email

use the following link to reset the password https://signin.ea.com/p/web2/resetPassword  then login on that EA account to fix the swtor account for purchasing

for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared

[Yimbles]

@proxos666 I don't think I have had an account with the persona w0zhendebushigua. What if I don't have access to that email or don't know what it is anymore?

[proxos666 · Accepted solution]

@Yimbles 

If you do not have access to the other gmail email, call swtor support when the lines open , they can update the email on the account for you

https://answers.ea.com/t5/General-Discussion-Technical/INFO-Getting-Help-and-Board-Guidlines/td-p/48...