Steam Subscription didn't go through

by kxhlhqdgiwjp
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Original Post

Steam Subscription didn't go through

★★★ Newbie

So, yesterday I bought a 30 subscription from Steam for SWTOR. I got the confirmation email that the subscription had been renewed, yet I still haven't had the subscription updated in game.... Any help? Thanks!

Message 1 of 7 (181 Views)

Re: Steam Subscription didn't go through

@kxhlhqdgiwjp 

 

swtor account displayname ? need this to check the account for issues

 

you will need to email uncropped screenshots per https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/...

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
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Message 2 of 7 (177 Views)

Re: Steam Subscription didn't go through

★★★ Newbie

AdmrlAdama

Message 3 of 7 (175 Views)

Re: Steam Subscription didn't go through

@kxhlhqdgiwjp 

 

is flagged with swtor support, response will be in about 9 hrs when they are online here for the day, will confirm they have your email at the time as well.

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 4 of 7 (165 Views)

Re: Steam Subscription didn't go through

★★★ Newbie

cyool. ty!

Message 5 of 7 (163 Views)

Re: Steam Subscription didn't go through

@kxhlhqdgiwjp 

 

gametime has been added 

 

if not done so yet, you need to cancel the swtor subscription in your steam account, it can be repurchased when this gametime ends

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 6 of 7 (133 Views)

Re: Steam Subscription didn't go through

★★★ Newbie

all sorted. thanks for your help my guy!

Message 7 of 7 (126 Views)