update my e-mail address

[GFUgggaa]

update my e-mail address

[EA_Blueberry · Accepted solution]

@speenseun 

In that case, you'll need to contact our EA Advisors so they can go through account verification steps with you prior to making any updates to your account details. 

Click here to account recovery

[EA_Barry]

@GFUgggaa 

You can use the info at the following link to change your email address as well as some other account details:

https://help.ea.com/en-us/help/account/if-you-forgot-your-ea-account-id-or-password

Thanks.

[speenseun]

Hi. This is not true. I want to change my e mail but i can't because your system wants to send a security code to my old e mail which does not exist anymore...

[EA_Blueberry · Accepted solution]

@speenseun 

In that case, you'll need to contact our EA Advisors so they can go through account verification steps with you prior to making any updates to your account details. 

Click here to account recovery