Re: Security question change

by EA_Nils
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Original Post

Re: Security question change

★★★ Newbie

I can't change my security the way that you guys show me, i think origin has been updated so the way that you guys show me, i can't do it. Please show me someways else.

Message 11 of 12 (732 Views)

Re: Security question change

Community Manager

@benmap1410 Apologies for the confusion. You are right, this has once again been updated. 

 

  1. Open the Origin Client
  2. Log in to your Origin account
  3. Click on Origin (top left corner) and choose "Account and Privacy"
  4. Choose the "Security" tab on the left hand side.
  5. Now click on "Edit" on under Account Security.
  6. You will be asked to confirm your current one and then be able to change it to a new one.

 

If you are running into any issues, just reach out to an EA Game Advisor, they will be able to assist you: https://help.ea.com/en/contact-us/new

 

This article here describes how: https://help.ea.com/article/welcome-to-the-new-and-improved-ea-help-center#2

 

Log in with your Origin account and choose a "Product", "Category" and "Platform" to see all available contact options.

If there is no phone support or live chat available at the time, please scroll down below the Answer HQ box to check our live support availability for your region.

 

Cheers,

Nils

 

Message 12 of 12 (1,464 Views)