September 2015 - last edited September 2015 by Bluebellflora
This is really starting to upset me, I bought the sims 4 for pc/Mac and I can't even download it or play it because every time I try to connect to origin it won't conect to the Internet! I've tried countless things to help and it's not working! I did the update and still won't connect. I also downloaded origin for my Mac hoping it would work and it doesn't! Please help me!!!
September 2015
Which update? Origin must be connecting somehow if it can update itself or Sims 4.
Open Origin, in the menu bar click on Account. In the drop down does it say Go Online or Go Offline?
Next, again in the menu bar, click on Origin > Preferences then click on the Advanced tab. Scroll down a bit then check the box next to Enable Safe Mode Downloading.
September 2015
September 2015
Yes, whether you buy the Mac or PC version you will be able to download the version for the platform you want to play on. Just look in your games library in Origin.
September 2015
September 2015
October 2015
October 2015
It may help to check your router settings and firewall if it has an inbuilt one. Or contact your ISP and get them to check.
You can contact EA here - http://help.ea.com/en/contact-us/
April 2018
April 2018